USA Mortgage Village Center St, Nixa

I want to thank Sarah for her help during my loan process. She was there to answer questions and was always very friendly. Thank you again!!

Sarah is great to work with! She made things feel simple. She kept us updated on the status of our refinance often and eased our minds with her positivity and kindness. I highly recommend Sarah!

I am not surprised with Sarah's level of customer service and you will not be either. She did an outstanding job helping with my refi. I highly recommend her for ALL your mortgage needs!!!!!

I just got a call from Stacey asking for employment verification. She was incredibly rude. I answered her question, with the information we are to give people when they call. She asked for a specific name, we are not allowed to give specific names. She said, well you didn't answer my question" (snottily) and hung up on me. Based on this encounter alone, I wouldn't use USA Mortgage. If that's how you treat the people your dealing with, it's not professional and it's just plain rude. She also wouldn't let me get a word in. She would ask a question and keep talking. You kind of have to quit speaking after the question has been asked, if you want the answer.

From start to finish the entire process was simple and comprehensive. Every question I had was answered quickly and in an easy to understand manner. I couldn't be happier with my experience

He is very helpful and knowledgeable. He is willing to work with everyone.