US Mortgage of Florida Raton

As we settle into our new home, I wanted to take a moment to express our gratitude for Tony the magician , Jose the cool 1 and Elizbeth the positive one from the day we step foot into that office . The home purchasing process can be quite stressful and the mortgage application process is annoying and demanding , but the team at U.S. Mortgage kept us calm throughout the entire process . Tony , you are best in this business I am look forward to working with you again .

The US Morgage team was great to work with. I worked directly with Wayne Demaline, but it was obvious there were many more moving parts behind the scenes. The best of the process are the videos you are sent along the way, informing you of your progress. At a close second to the videos, was their ability to get my refi closed within 7 days of locking my rate!

Tammy and Tony were great. They were with us throughout the entire process and were extremely professional the entire time. It was great doing business with them.

Closing went off without a hitch, on the appointed day. Wayne was absolutely outstanding as was the entire team. He kept me apprised every step of the way where things were at, what they needed from me and where the file was headed next. Wayne was professional and patient with my questions answering all of them. An absolute pleasure to work with and I highly recommend US Mortgage to anyone getting a mortgage loan.

Christina was incredible from start to finish. She was extremely knowledgeable and resourceful. Her patience when helping through this process is something I cannot thank enough. I would recommend them, especially Christina, to anyone looking to buy a home with the minimal amount of stress possible. Thank you Christina and I look forward to working with you again in the future. You definitely have my vote.

I had been looking for awhile to find a reputable company to refinance my home, and was highly recommended by a friend in my community to call Patchmaster Mike at US Mortgage of Florida, who assisted her with her mortgage refinance. I can say with all sincerety Mike was greatly instrumental in guiding me step by step, making it easier for me to complete the process. Without a doubt I would certainly recommend Mike and US Mortgage of Florida.

I would recommend US Mortgage to anyone! They mortgage process was simple, easy, and any questions I did have were answered. US Mortgage will send you great videos about what to expect and the dos and don'ts when going through the mortgage process. I will be going back to US Mortgage for my next home purchase!

Tony and Jose were great to work with - extremely professional and fantastic customer service. The entire process was painless & efficient - and in the middle of Covid-19! The little videos they send explaining the next step in the process is a nice touch and very informative.

Michael aka Patchmaster Mike made my mortgage process so simple. As a first time home buyer, I didn’t know anything about the process but he guided me through with lots of knowledge and patience and answered any questions that I had. Would highly recommend him and the company!

This company is COMPLETELY incompetent. I've been waiting 60 days for my loan to close. I went from having $0 due at closing to to $300 to over $1000 and the only thing that changed was the 60 days I had to wait. They asked for paystubs and other documents 4 different times. I've signed 4 different closing disclosures, then they mess it up and re-do it and somehow I owe more money every time. They literally took so long that my credit report expired (60 days). Due to multiple checks, my credit dropped 4 points and now they want an additional $700+ to close based on something they messed up in the first place. DO NOT USE THIS COMPANY. They are unable to finish what they start and their team is either lazy, incompetent, or both. The only bright spot in this dumpster fire was Brian and Heather, who have tried really hard to get small fees waived and such to try to get the price down a little and has worked with me every step of the way. They even gave part of their commission towards the fees. Then Bill Harp, the regional manager, told me that "the company" had already put in money towards this problem so he wouldn't be rectifying the situation. Thank you Brian and Heather, and, Bill, you should be ashamed of yourself.