US Card Systems MN, Brainerd

I've been with U. S. Card Systems since 2009 and have very happy with them and their customer service. Amber has been great to work with and she is very knowledgeable. I would recommend U. S. Card Systems to everyone.

6 months later and I have nothing to show from raising this review. It sounded like they were willing to help but so far it has been nothing but talk. For now it's 2 stars likely to return to a 1 star soon. My 1 star review got their attention. I'm giving them the benefit of the doubt for now and making this review 3 stars while they attempt to help. Stay tuned. Maybe they can work their way up to a higher rating yet. (I really liked these people when we started but now if I could go lower than 1 star I would. We began with credit card rates based on the bank interchange rate plus a fixed percentage. After several years without notice we began being charged higher than interchange plus the same fixed percentage. We did not become aware of the overcharges until we had another company do a rate comparison. That's when we discovered we had been overcharged hundreds of dollars each month for about 4 years. I reported the problem to US Card Systems and they did get our rates restored to those in our agreement but they have been no help in getting our overcharges refunded.

Can't express how helpful and money saving this company is. Professional and NOT pushy at all, which is refreshing. They worked with our processor and POS system to save us more than double what we had original figured could be saved. Service staff take their time to do the job right and not leave a stone unturned. Looking forward to the continued savings. Rates are affordable and monumental todays trends of almost everything going on cards. Great service and asset to any business, small or large.

As a small Business owner it is hard to trust people when it comes to money. US Card Systems helped me save a lot of money in processing fees. I highly recommend letting them see what they can do to help you.

The National Farm Toy Museum has used US Card Systems since 2018. They helped us with our credit card processing rates and continue to provide peace of mind monitoring our rates and assisting with new services.

Cassandra at U.S. Card Systems has been very helpful in getting me to do what I need to do for our company - upgrade our terminal. Thank you soooo much. She is very friendly and answers concerns that I have with the change. We have been with U.S. Card Systems for years and have had great customer service. Keep up the good work!

I can't say enough on how helpful Amber has been with going over our account with me. Since I am new to the whole merchant account billing, she has been extremely helpful in helping me understand the process. In addition, the people who direct the phone calls when I call are very professional and helpful. You all are doing an amazing job! Thanks Warzecha Auto Works

Wonderful customer service!! They have taken care of any issues we have had very quickly! US Card Systems is a great business to work with. Jessi-Pioneer on Long Lake

Everyone at US Card Systems are extremely helpful and great to work with. Very accommodating and have been very helpful with credit card processing process.

We have not had any issues with US Card System service. Cassandra was very helpful in answering our questions. Our business Manager has worked with this company and had no issues.