US Auto Sales Buford Dr, Lawrenceville

I drove past and seen a truck that caught my eye, I WISH I NEVER STOPPED! These people careless about CUSTOMER SERVICE they literally try and SET YOU UP TOO FAIL! I dropped thousands of dollars on my vehicle only too learn AFTER THE FACT That I still had over $800+ dollars due disguised as a warranty in less than 30 days but really a “PICK UP” payment and a car note due 2weeks after!!!! If you miss any “Pick up” payment they will take your car and KEEP YOUR MONEY!!!!! If you don’t have thousands laying around too finish the shady beginning process STEER CLEAR or you’ll get screwed!

Jerry and Tasha helped me get in the perfect car. They was great and it was a easy process

I worked with Jeff Clark and A.J. they were awesome. Jeff only showed me cars that I asked to see (based on my long list of preferences) and that I could afford! I didn't feel forced into a car and he did his best to get me some luxury picks with my budget. Financing took all of 15 minutes and I got approved and saved my car by putting it on layaway for just a couple hundred bucks. I wasn't pressured nor did they try to play games everything's written in black and white and if you take advantage they can even help build your credit!

Do not trust this dealer. They said they do not check credit, and that financing decisions are based off of income. Good thing I have credit karma to prove that was a lie. For those of us smart about building credit this is a serious issue, since having multiple credit checks can effect your score. I recommend staying away. Also, the salesman are lazy and don't care to work for the sale. I happen to be a buyer who knows his exact criteria, but they would always try to push something else onto me. This is another issue, because had the actual work been done, I still would've bought, based on the fact they took me seriously. In my experience these guys are there for an easy dollar. I would not allow my dealership to continue this way.

Djerry and Torrey were very professional and were patient and true business people. Help me get into a car I wanted and were very efficient.

Jody, the manager at this location refuses to give me my referral check after I sent someone there and they purchased a vehicle. It is now the 4th month since their purchase and still no check. Not only that but now he screens my calls and doesn’t answer when I call. I will never refer another person to this company. I’m ashamed to say I have a vehicle with them. There is some shady deceitful busy going on that the district mgr and owners need to look into and address. They will lose business.

The process started out great. Once I got to the part of signing the documents I noticed my due dates did not match my pay dates. This issue was corrected while I was there. Imagine my surprise to log onto the account to see that the dates are still listed wrong. Today now marks the 3rd I have called and makes the 3rd time I have been told "I have a customer in front of me, give me your name and number and I will call you back." I am hopeful that today is the day I actually get the call and this issue resolved. Not all has been bad. My sales person Lowe was great.

I worked with Jeff today. He said he could get us in a new car today. I thought it was a long shot but he did. The cars we test drove were in awesome condition. The inventory was full of beautiful cars. Jeff was open and explained everything. I will definately send anyone looking for a car to them. My best car buying experience yet!!

I started with one salesman and ended with another. The first salesman made me feel pretty much like an idiot and told me i wouldn’t let him do his job when i was upset about a situation with a car i liked he had me use his co worker because he was out the only day i had to go and he ended up being great!!!! So helpful and listened to my needs and wasn’t pushy at all.

The people here was awesome had an issue with my car but they took care and put me in a replacement