Univest Bank and Trust Co. Shelly Rd, Harleysville

This bank is awful. My husband has been a loyal customer for over 20 years yet they have taken away every perk he ever had. He used to get free checks (was told it was grandfathered on his account) last time he ordered checks, was charged over $50. When I questioned it an extremely rude woman basically just told me tough sh--! All interest has been taken from both checking and savings accounts. So instead of interest we get penalties (fees) if we don't have enough activity on savings. So we're punished if we don't put money in even if we don't have extra money. OR we are punished for not taking out money we really want to save. (The purpose of a "savings account"!) Makes no sense! Have had other issues also. We are looking into other banks. Will probably be switching soon.

We been with Univest for over 15 years however we recently moved and this is the closest branch. My family including myself has experience horrible service all around. It’s time to move to Td bank down the road where they have great service and cash on hand so you can withdraw from your account. Here if you want a large sum they will question you and won’t provide you the money. I was looking to transfer my other accounts to this bank instead I will close them and take them else where since they no longer value customers.

My husband and my grandchildren have accounts with this bank and they are AMAZING, always friendly and want to help you anyway they can, highly recommend!!

Univest is such a nice Bank every employee is very kind and warm. somewhat unusual in todays fast paced world

They are closing branches left and right. Does not inspire much confidence. Switched to a true local bank.