University of Nebraska Federal Credit Union P St, Lincoln

I have banked at the Credit Union for over 5 years. The staff has always been friendly and helpful. They have also made it easy to apply for a home mortgage and several car loans, and the interest they charge is more than competitive.

I have been a member here for over 12 years. The quality of customer care at the University of Nebraska Federal Credit Union is awesome. Maggie and Zach are always quick to respond and super helpful.

Went to the bank yesterday at 4p and needed cash. They said the drawers were closed for “that kind of money” so didn’t have access to my own money. More dysfunction today on a separate issue at which I expressed my dissatisfaction. Received a call around 5p from the president “Keith” after banking here for years and was told to go find another bank as I wasn’t welcome to remain a member because I used the “F” word. What a guy. Do not bank here, terrible leadership and even worse culture. They do not value you as a member and they have the audacity to think you need them more than they need you. If I could leave zero stars I would.

A wonderful experience refinancing our mortgage. We worked with Ahmaad Miley who was extremely helpful and communicative. Ahmaad made our experience fantastic. I would recommend Ahmaad and the NU credit Union to everyone. Thanks Ahmaad!

I have had a wholly negative experience with this institution. They are difficult to get in to contact with, and generally unhelpful when you finally do get in contact. If you are considering a Credit Union, I strongly caution prospective customers to go elsewhere.

The staff is great! But, please talk to your software developers about adding pending transactions to the mobile app. We really shouldn’t have to log in to a web browser just to see pending transactions when you have an app.

I have always had such great experiences with all of the staff at NUFCU but today definitely took the cake ! Unfortunately I am horrible with names but teller M26 was so helpful . I was overdrawn and she was super understanding of my circumstances and she re-embursed the courtesy charges for me!! I was ecstatic and she made my day !! Thankyou so much !!

I have been a member for most of my life. Always pleasant and friendly. I get called by my name and that’s important to me. If anyone is looking for a bank I ALWAYS recommend UNFCU!!!!

From the president down, this place is a disgrace. Bank elsewhere.

It is great to see that their lobby is open again. Always have had great customer service.