Universal Lending Home Loans- Billings MT Grand Ave, Billings

Brian made my home-buying experience seamless and enjoyable. He and his team were attentive to my questions and needs, and timely with responses to questions or information requests. I was able to complete by home buy very quickly with virtually no snags or setbacks. Everyone from Universal Lending was extremely friendly, and went above and beyond to ensure my experience was positive. I would 100% recommend Brian and his team at Universal Lending for home buying needs!

Veterans steer clear!!! We were attempting to buy a home with a VA loan, working with Tawna at Universal Lending. All through the process things were supposedly moving along just fine. Three days before we were scheduled to sign closing documents we received a call from Tawna, and she told us that the VA had denied our loan. It was devastating. Long story short, we promptly left Universal Lending and called Kamber Kelly at LendUS. Kamber saved our deal and got us our rightly earned VA loan!! Turns out the VA NEVER DENIED US. Tawna and Universal Lending were lying to us to cover up mistakes that they had made. In fact, the VA had not even received our application. Thank God we left this deceitful company and found a much better one because otherwise we wouldn’t have the beautiful home we have now. Watch out for this business!!

I have worked with Brian Hafner multiple times and am continually impressed! He and the team at ULC are exceptional and professional! Their systems are efficient, the lines of communication are always open, and we have had many happy mutual clients achieve their dreams of homeownership. I highly recommend Brian and the ULC team! Top notch in every aspect!

WORST EXPERIENCE BY FAR. My fiancé applied over phone with lender Brian and was instantly told we were approved. (YAY!) So we start looking immediately because we were given the go ahead and the process was apparently all done. Let me just say this is our first time buying a house, so we don’t know much about the process and we were TRUSTING this man to help us along our new journey. Shame on him.. because Brian took advantage of our knowledge and lied to us! We house shopped and fell in love and wrote out on offer and waited for Brian to send over our pre-approval letter just for him too say that he never actually got to filling out all of our personal information and we weren’t really pre-approved yet!!! I’ll also mention you can’t get ahold of this man ever!! It takes him 6 hours to answer one simple question. He has put my family and children on the back burner and lied about our pre-approval. He is NOT doing his job at all. He is very rude in tone and very lazy. I’m just so appalled we dealt with him SO long just disrespecting us every day. He just kept saying “you’ll know tomorrow asap “ for a week straight!?! We’re are just very sad and don’t understand why he felt he could lead us on and lie to us giving us an $xxx,xxx amount and then having us house shop for it to be all a lie?? Such an unprofessional business I would never recommend him or the company to anyone. We will be taking this further with someone higher up.

Trina Besel and her team are absolutely amazing! They made purchasing our new home a stress free and easy process. If you are looking for a mortgage lender Trina's the Lady to talk to!! Thank You Trina for such an Awesome home buying experience! It was a pleasure working with you!

We recently refinanced our home and had the best experience we could have asked for. From start to finish, the organization of the paperwork, positive outlook of the team, appraisal scheduling, and obvious teamwork from within ULC was exceptional. Our process was completed in 3 weeks, can't ask for much more than that. Thanks Tristi and the whole ULC team!

A wonderful team who helped us with the process of buying our first home! We really appreciate the effort they gave to helping us get the best interest rate possible and would highly recommend them to anyone trying to do the same. Thank you again very much Brian, Lori, Nadinne, and Jaidyn for making our dream of becoming homeowners a reality!

I recommend Pam Streitmatter at Universal Lending Billings for all you lending needs. She has been apart of this industry for many years and is very knowledgeable with any new purchase or refinancing needs . She has the answers to your questions!

Brian is an OG! Always gets the job done for his clients! I would trust him with my life

Brian if awesome! I highly recommend visiting with him before doing ANYTHING! :)