United Insurance Co of America Lord Baltimore Dr, Windsor Mill

When I called to discuss a policy, I was put on hold for a total of 20 mins twice and then got disconnected. When I called another day (different week). I had the same issue. You won't get any answers when asking questions about your policy. Too many other issues I had with insurance company.

This is a horrible company. It seems like some of their agents are not honest with senior citizens when opening life insurance accounts. Seniors end up paying more than the policy is worth. Seniors also have a problem recouping any monies paid in excess on the policy. What!!!

They will educate you on your policy and they will help you every step of the way. Btw if anyone need any kind of policys I can help with that @ [email protected]. Oh and united will pay you to study insurance just call and ask to become an agent this is a fantastic company.

I had a very good agent and did not realize it until he retired sorry to see sonny leave but the best part of it all is that anyone can call the main office and make a payment two more years and all of my policies are paid off

Dealt with this company 30yrs., never thought I'd see the day when I of s horrible experience such as I am going through... company has payments in their bank, yet refusing to credit my account for loan payments going back 10yrs.., not sure court drama is worth it. 1yr to go on 20yr.policy and threatening to cancel my policy for their negligence.. beware...and keep receipts and record current. trust no one or their consequences word.

If it wasn't for the fact that I've had this policy for nearly 10 years, I would cash it in. I have been trying for years to correct the name of my beneficiary. My sister's name is Bridgette and my policy shows Bernadette. In 2016, an agent finally came to my house to correct their errors, but I ended up with the same name on my policy, Bernadette. It's been over a year and United Insurance still has not corrected it. I have tried contacting the home office and I'm on hold for 30-45 minutes, then I'm transferred to an extension that rings constantly. I have turn this issue over to the Maryland Insurance Administration. Hopefully, they can get me some results. My advice, stay away from this company.

The company has really changed over the years very unfortunate cause I use to have a good agent his name was Jerry now you don't know who your agent is everyone's always leaving the company and I see why

Unprofessional and rude. I called to make a payment by mail and the lady asked me to call back in 20 minutes because they just started eating. I could not believe my ears. Why even answer the phone. She was old enough to know know better.

This is the worst insurance co. I have dealt with,. There seen to be high turn over. They do not have any customer services. Never know the.name of the assigned agent..And agents do not last long at this.company.And this whole company is a rip off , I will not recommend to this company To Anyone .

I wish I could give this company zero stars. This office is the worst. If anyone has issues getting their concerns addressed contact the Maryland Insurance Commissioner.