United Home Loan Services, Inc. E North St, Greenville

I recently purchase my first home and was so grateful for all the help and support from Megan Szuster provided me from start to finish. As a new home owner, I knew NOTHING about the mortgage process. Megan was so helpful at explaining all the ins and outs of the process and kept me informed and updated almost daily! I would never have been able to make such a big decision if it weren't for her help! She was so awesome to work with and couldn't have asked for better service! I highly recommend her and will definitely work with her in the future! Thank you for all your hard work, Megan!!

Matthew Walker was so helpful during my refinance. He walked me through every step of the process giving me all of the information that I needed to make decisions for myself regarding the closing. I called him so often and he was always so patient and understanding. If you need anything involving a mortgage I would give Matt a call. He knows his stuff and always looks out for his clients. Thanks so much Matt. I really appreciate you!!!

The reviews from Ashley/Joe are absolutely true! This is the ABSOLUTELY WORST mortgage company ever. I’ve had 3 incidents since my mortgage has been with them. The first incident was in 2019 they called me and said that my payment has not been received. Now I keep track of EVERRRRRYTHING! My bank mailed them the payment two weeks prior to them accusing me of being late and due to their negligence. So once I got my bank one three way and the United Home Loan Services representative didn’t know what to do! Totally unprepared! Then out of nowhere later that week my payment suddenly appeared. I received no phone call that it was located and no apologies. I found out from my bank that it had been processed. Then the second incident they called and harassed me about being $0.18 short, when it was obvious from looking and the processed check the numbers were mistakenly backwards……….they’re a bunch of IDOTS! Now it’s 2022 and remember I document and keep copies of everything from this place. So the third incident was today, I get home and have an urgent letter from this so called mortgage company stating that they once again have not received my payment and that all payments are due on the 1st of the month and I could be charged a late fee if payment is not received “First Notice” and to contact them immediately. And once again my bank processed the check/payment in a timely manner with a payment date on the check of 12/17/21 and a memo stating on the front of the check “January Mortgage Statement”……….hmmmmm. It gets even better! My bank always sends me a photo copy of every processed check to United Home Loan Services and the back of the check was time stamped and dated 1/12/22 at 5:00pm by United Home Loan Services with the same processed date and time showing from my bank account as well. So these IDIOTS misplaced yet another payment and tried to blame me for being late when it was their fault. PLEASE DO NOT WASTE YOUR TIME WITH THIS BOOTLEG MORTGAGE COMPANY. It’s obvious that they have no clue what they’re doing and are very unprofessional. I wish my mortgage was still with an actual bank and not this homemade company! Do your homework before settling this company make them your last resort if your desperate.

Great Lender Company But Specifically Matthew Walker Exceeded My Expectations! I Was Working With A Different Lender For A Yr+ & After My Offer Was Accepted He Couldn’t Move Further. So Matt Was Recommended To Me & Got The Ball Rolling! Very Informative, Always Put The Pros/Cons On The Table & Is Adamant About Following Up! I Had A Strict Closing Date & He Broke The Bar To Get It Done In A Timely Manner! I Highly Recommend Him If Your Looking To Purchase A Home!

I HAVE HAD MULTIPLE ISSUES WITH THIS MORTGAGE COMPANY. I GET HOME TODAY I HAVE A LETTER FROM MY INSURANCE COMPANY SAYING NO PAYMENT WAS MADE. PAYMENT IS DUE ON THE 10TH OF JULY. I HAVE HAD TO MAKE TRIPS TO THE COMPANY TO MAKE SURE THAT THEY GOT ALL MY INFORMATION TO TAKE PAYMENT OUT OF MY CHECKING ACCOUNT. THEY ARE NOT ON TOP OF THINGS. THEY ACT AS IF THEY DONT CARE. AT ONE TIME I CHANGE BANKS I DROVE TO UNITED HOME LOAN PERSONALLY TO GIVE MY INFORMATION IN HAND SO THEY CAN TAKE OUT PAYMENT ONE MONTH THEN NEXT MONTH THEY CHARGE ME DOUBLE. AFTER ARGUING WITH THE LADY SHE FOUND OUT I WAS TELLING THE TRUTH. THEY FINALLY GOT IT RIGHT. WORD OF ADVICE PEOPLE YOU NEED A MORTGAGE COMPANY TO GO THROUGH PLEASE I REPEAT PLEASE DONT GO THROUGH UNITED HOME LOANS.

I had the pleasure of working with Matthew. He was great to work with. He looks out for your best interest in finding you the lowest interest rate along with helping you stay in the mortgage range you want to be in. Not only that, he makes sure your process goes smoothly. Matthew was awesome communicating well with me and my realtor. If it's possible for you to close early, he'll make you aware of it. If you're looking for an awesome lender, who is professional and great at what they do, go with United Home Loan Service and ask for Matthew!

Matthew Walker is an awesome lender and definitely keeps his clients informed on any and everything. He will go over and beyond to make sure the client gets into the dream/forever home. My husband and myself have truly enjoyed working with him. Thank you for making us first time homeowners.

I have purchased three homes and refinanced two of them. Matthew Walker is hands-down, the absolute best mortgage loan officer I have ever worked with. He is extremely punctual, professional, and knowledgeable of your financial situation; and finds the appropriate loan program to fit your financial needs. I truly felt like I was his number one priority throughout the entire loan process. After a horrendous experience with Quicken Loans in my most recent home purchase, Matthew renewed the joy and pleasure you are supposed to have when you are buying a home. I would recommend United Home Loan Services to anyone in the market to buy a home.

We initially started our home buying process with a completely different loan company. Half way through, they became non responsive, they lost information we submitted and it made us just want to put the whole process on hold and try again later. We were referred to Matthew Walker, and from our first conversation to our last, our experience in getting our mortgage became a seamless process! Communication was awesome and he really took care of me and my family! I give him my highest recommendation!

Matthew Walker did an awesome job with my loan! His professionalism and work ethic are great, we are so thankful that our realtor referred us to him! we will be sharing his contact information with more people! Thank you so much!