United Financial Group, LLC Hermitage Way, Louisville

I had an incredible customer service experience with John Dziedzic and United Financial Group while purchasing our new home in Louisville. Knowing we were entering a competitive housing market, John made it clear early on that he would make himself available throughout the process. His actions spoke for themselves. Not only was he there for us to answer any and all questions we had, he also possesses a wealth of knowledge and experience that helped immensely as we weighed a variety of loan options. Moreover, when we had multiple offers going through a sellers’ market, John was super dependable to provide us quick turnarounds on pre-approval letters. Once we had an offer accepted and were in the contract process, John (again) was with us every step of the way. If you’re shopping around for home loans and value customer service, knowledge of the market, great rates, and reliable communication, look no further than UFG.

Excellent experience working with John and team at UFG. Extremely professional, timely and transparent. The entire process went super smooth for my wife and I. We could not have asked for a better lender! Feel confident working with UFG - from pre-approval to closing. Thanks again for all your hard work and helping us get into the home of our dreams!

United Financial exceed our expectations on refinancing our home. We were given a great rate low closing costs and great communication throughout the entire process. Jamie DeKeuster did an amazing job helping us and kept us on track to close ASAP. I defiantly recommend United Financial and Jaime for all you mortgage needs.

I never do reviews but Mr. Neely and his team did an outstanding job. He was always a phone or email away. They have a customer for life.

I had the privilege of working with Steve Renfro by sheer chance based on a recommendation from my realtor. It was the best experience. Both Steve and his assistant Todd Warf were always responsive and kept me updated the entire process. I felt as if I was their top priority. Both were very friendly, professional and knowledgeable. I highly recommend this team for your mortgage needs.

We purchased our first home with the help of John Dziedzic and United Financial, and they were absolutely incredible through the entire process. Since it was our first home we really weren't sure on how the entire process worked, John was always open and available for any questions I had. He was extremely detailed and always willing to explain anything we were unsure about. We would highly recommend them to anyone!

John Dziedzic & the entire group at UFG is incredible. Amazing customer service from each team member! John has been our lender for our last two homes and each time the process was smooth, efficient and quick. John goes above and beyond to ensure the process is as stress-free as possible & makes sure to answer every question you have and regularly check in with you throughout the process. I highly recommend this group!

We could not have asked for a better experience than the one we had with Steve Renfro. He was always there to answer questions, offer advise and to expedite our mortgage loan. He even checked in with us when he was in the hospital! I do not think we would have made it through our "across 2 states" paperwork without him! Will definitely recommend him and his organization to friends. THANKS STEVE!

*I never do reviews, but this experience was outstanding! This review is for the entire experience with UFG Lending, from the point of inquiring financing to the first monthly payment. Highlights of the experience • Always received correspondence promptly • Questions are answered for all aspects of purchase • Reliable service for each stage of closing • Staff is friendly and courteous with every interaction • Transparent with all information • Quick to close • Rate was lower than Credit Union I have banked with for 9 years • Consistently completed document approvals within agreed times • Application was easy to fill out This company takes into consideration the individual purchasing the home. If you are wanting to purchase a new home I highly recommend reaching out to UFG Lending.

You will never find a company more dedicated to making sure your mortgage experience is as smooth as possible! All the team members are fabulous to work with and make you feel welcomed the moment you walk in the office doors. You get so much more than a mortgage when working with Team UFG, you also make new friends that genuinely care about you and your family.