United Bank Walnut Hill Rd, Uniontown

This bank has the worst customer service I’ve ever dealt with and I use several banks. No one knows anything or can answer you questions and their famous response is “I just work here”. They think they can talk over customers and have a very bad attitude with everyone. I won’t be banking with them anymore. They also made a transaction from one account of mine to another without my permission and when I called to find out what’s going on, the branch manager is “in a meeting with another client”. I seem to see this problem in many reviews here. It’s time they get shut down!

I’ve been with this branch for seven years and have had excellent service, without exception. And, the United Bank website is first class.

The staff is courteous and friendly. I have never had a single problem whether it be at the drive through or inside at the desk. Their loan department has treated us with great respect and shows true concern for the needs of the customer. I enjoy banking with United.

Worst bank I've ever dealt with. It's the only bank I know that doesn't post direct deposits in the late afternoon or evening. Everyone that I work with had a late direct deposit because the pay roll company had a system error and yet they still got theirs today. I call them because I'm the only one who didn't get a deposit yet and I'm told that they don't receive them this late and that maybe it's the payroll company who didnt have the correct numbers correct and I know their info is correct. And not to mention the gavt they changed their routing number and never sent an email or anything letting me know. I'm very dissatisfied with this bank.

About a year and a half ago, I had fallen on really hard times and accidentally overdrafted my account and was charged a fee. In the many years I'd had my account I had never overdrafted. The mistake ended up costing me $120+ between the bill that had overdrafted, and my bank. The branch manager here waived the overdraft charge but not after being extremely rude and quite condescending about it, as if she's never struggled financially. I was already embarrassed as it was and she basically made me beg to waive the overdraft. I don't think she should be working with the public. Outside of that, any other time I've visited this location, the ladies running the counter have been absolutely wonderful!

Went to ATM pulled out money, in the middle of counting it, 500 the ATM took my card, went to teller they said since it wasn't a United bank card they can't do nothing they shred them. Now I have to wait 5-10 business days to receive new card. Lesson learned but your banks a pos for that.

This is the worst bank I've ever seen, always have money come up missing in my account. Sometimes it will disappear for a couple weeks then reappear.most times never comes back. Can't help but wonder who uses my account for their personal use. Am so fed up am leaving after my deposits are in

I had this account not even a month and its been nothing but a hassle. When you call or go to the bank no one will help you. They basically just tell you they dont know. Ridiculous. I had PNC bank for 2 years and never had this trouble.

I’ve always had an enjoyable experience here

Please have someone actually work the Dt