Union Savings Bank Hoover Rd, Grove City

I’m a real estate agent in Central Ohio. Currently working with a buyer using Union Savings. It is rare for me to see this low level of service and communication in my profession. Especially, in such a hot market. My client is buying her first home and is being put through the ringer and may lose this home because of the poor service. I would steer clear of them if I were a consumer.

My mortgage went up almost $100 because the escrow was drawn down to far last year. The first notification I got was when my auto draft was for $100 more than normal. That's right people, my mortgage payment changed dramatically and the bank didn't even so much as send me a letter letting me know it was happening. I called the bank (because you can't even pull up a mortgage statement on their online website) and they referred me to another number and couldn't even transfer me within their company. Terrible customer service. Do not bank here!

I appreciate the personal attention and quality service of Union Savings Bank. William Corns is available by phone to answer questions and makes sure all the details of mortgage banking are completed in a timely professional manner.

Very friendly staff. My fur baby loves going with me in the drive thru because he gets a treat 😄