Union Savings Bank W Dupont Rd, Fort Wayne

Would not recommend. Don’t be fooled by advertisements of low closing costs. Was told the wrong information multiple times through out my refinance. I was told the application fee was one amount at it was higher. I was told in writing my interest rate was locked at 3.25 and it wasn’t. There are must better lenders in town. I made a mistake selecting Union Savings to save a few bucks. Go with Ruoff or 3Rivers if you want a smooth transition.

I highly recommend Kevin Fortriede to anyone looking for a new purchase, refinance, or specialty loan. Not only does he have some of the lowest closing costs I’ve seen, but also the customer service he provides is top notch. Very easy transaction process. I’ll plan on doing more business with USB as long as he’s still there.

Kevin Fortriede from USB was very professional and a pleasure to work with. I highly recommend him to anyone looking for new home purchase, land or refi loans. Their model is unique and offers the buyer the absolute best value. Not only is the model sound, but he will work with you to present the very best option that fits your particular needs. There is not a "one size fits all" mentality/ approach to the loan process which I appreciated as a human being making a very important life event. Just closed today and couldn't be happier! Thank you Kevin & USB!!

Kevin Fortriede is the best. He goes out of his way to look out for his clients. Once a lower interest rate was available and worth our while, he made an effort to reach out to us about refinancing our mortgage, without us even asking. He always has his clients on his mind. Plus, closing costs/refinance costs are very cheap at Union Savings, compared to other lenders. Highly recommend!

The worst financial institution I have ever dealt with. We chose them based on our Realtors recommendation and they bragged about having the lowest closing costs over anyone. What they don't tell you is in the end they add on all the extra fees that you would normally pay but they lie to you and tell you that 500 bucks is all you'll pay. All of the other Banks I've dealt with bundled all the charges up front so we knew ahead of time what we were getting into. And especially don't ever deal with Brian Kinnery. Supposedly he's been in the banking industry a long time it certainly doesn't show. Poor communication skills poor organizational skills and poor knowledge of the overall job function. They upped the amount of cash we had to bring the closing 3 days before closing, by $20,000 and acted like it was not a big deal. I explained over and over their math was wrong and they said we can't change it now. With the fear of losing the closing deal on our house I cashed out my 401k and rushed a check to our bank so we can close only to find out the day of closing they corrected it back to the normal amount. Absolutely horrible service I would never ever use these people for anything.

Echoing the issues several others had with Union Savings Bank. Just run away. Don't even consider them. If something seems too good to be true, it probably is. While a good rate and low closing costs sounds good initially, it doesn't mean anything if you never actually close. What USB does excel at is taking your application fee, sitting on it for a month, making you reapply, trying to get a 2nd application fee, then ghosting you despite multiple attempts over several weeks. Even awful, predatory lenders will at least talk with you in an attempt to screw you over more. Not Union Savings Bank, and definitely not Kaye Kleinschmidt.

Took forever to close 3 months, account still not set up 4 days later online after closing, all while I am paying them interest. Interest rate was fair and closing cost were low, but not sure it was worth the effort when there are so many options out there who offer better service. When I talked to a few realtors, they advised they do not recommend closings with Union Savings Bank because of the time it takes to close. I was hoping their online system was more robust, but with a small bank you won't get what you are accustomed too at larger banks. I'm glad I still have my account in place at Fifth Third Bank and 3 Rivers Federal Credit Union to pay bills. I hope Union Savings can offer me the service I expect in the future but if not I am covered.

Brian was awesome and extremely helpful when working on refinancing for me. I'm going to be saving money and paid minimal fee ($350) for closing costs! He communicated via texts for me which was great since I wasn't available to talk on phone with him. Very pleased, and would definitely recommend to anyone and I already have sent a coworker! Brian helped to get me the best rate and explained it for me as we went.

My wife and I worked with Frank Peterson with regards to re-financing out mortgage. He was very patient with us from the time I brought up the subject to the time we actually followed through he answered non stop questions, he was very flexible with his time, and the most important thing is he made us feel comfortable with our decision. You can't beat the cost and truly made the experience pain free.

Union Savings Bank (USB) has the best business model for the lowest cost Mortgages and Refinancing in Fort Wayne. You can't match their rates and fees!! Where else can you get a Mortgage for $499 or a Refinance for $299 with no points, extra fees, etc. Kevin Fortriede of USB Fort Wayne is the best loan officer I have ever worked with. He is so professional, knowledgeable and efficient. Your loan will never be held up by Kevin - he is moving faster than you can. He has now helped our whole family take advantage of low fees and USB low rates keeping more money in our pocket. I'd recommend Kevin and USB to anyone.