Union Home Mortgage - Valparaiso, IN Indiana Ave, Valparaiso

They are so good that they believe that nothing can spoil their reputation. After discussion with their local leader about me playing against their status and reputation and their deals, and their support, I would like to agree that I am really in a great debt at what they have done. Thank you for the loan and your patience that you still continue to send me nice emails after making some critics around your company. I think, you are really very good in what you are doing!

Hi, my name is Liubov and I want to share my own experience with this company. This is our third mortgage, so I understood what to look at and had experience. My main concern is that this company is absolutely non transparent, first red flag was when they called my husband and asked to pay for appraisal and credit check without any written information about additional expenses for interest rate. Tracie told that interest rate will be 4.125 and I told her that we have already had 3.8 and 4 and I will not pay money to lower interest rate as we didn’t do it before and I have good credit score (730+). She never told to my husband that we will pay $1640 at closing to lower our interest rate to 4.125, if she told us about this at the beginning we will never proceed with them as we had approval for 4, no additional payments. But my husband was too nice and didn’t want to change realtor, as our previous mortgage broker was recommended from another realtor we worked with. I found information about fees for interest rate only today 2 hours before closing as they sent wrong file on the day before closing with different names and loan amount, property address, but they asked to transfer money before I got final document(red flag again). Nobody from their company told by phone or wrote information about payment for interest rate. They told us today that they sent disclosure 2 weeks ago, and we signed it. Yes, now we know that we needed to check all numbers, I was out of state and didn’t have time to check by myself. As this company didn’t communicate with clients in a proper way, didn’t explain each line in your disclosure and payments needed as previous mortgage broker did. So if your work with them, just make sure to get written information from them about your interest and all fees before making any payments!

Jeff and his team are willing to go the extra mile for their clients. Truly a great bunch of people, and I would highly recommend.

Bought my first home and second home with them