Union Bank E Valley Blvd, San Gabriel

Omg the reviews for this Union Bank branch in San Gabriel are savage! I had to stop by a branch to transfer money between two different accounts, spent an hour online to no avail, this branch handled it in 5 minutes with no hassles. Also they don't have the dumb one person at a time anti robbery set up at the entrance like I'm used to at more urban branches, you just walk right in.

Ridiculous, was waiting while the only two floor representatives helped one man, he was getting a loan, guess thats why my overdraft issue was disposable like me as a customer. The one platform woman brought over an assistant manager to help, since she predicted being tied up with the loan guy longer. The assistant manager then asked me to go stand at his window and wanted to communicate with me through the window. Unacceptable, i was the only one waiting fir help, there were 3 open desks, this branch is full of cow pies, only good for the ATM since i don't deal with the incompetence.

Union Bank's website online banking and mobile platforms are the biggest joke on the planet. For the last 2 weeks, I cannot access their website at any time. I continue to be able to depend upon Wells Fargo and Cap 1, but NOT Union Bank. This is ridiculous! I can't even check balances or pay bills. To make matters wors, when my husband and I went into the branch last month with the same complaint, the person(male) who assisted us said, and I quote, I can get on just fine. Yesterday, my friends husband informed the bank manager who told him that they are aware of their website problems. So now we were even lied to. I am really not feeling good about this company anymore. I highly recommend Capital One or Wells Fargo. At least their websites work on a daily basis.

I just wasted my time. I recently went to this Bank to cash a check issued by them. Due to their 2016 policy they no longer cash checks unless you have a account with them. This policy is irrational, the check says Union Bank with their logo .I could understand not cashing another banks check but this one was issued by them.

Closed on Saturdays. Very unhelpful telephone service. Avoid Union Bank at all costs. Try Chase Bank or join a credit union.

They will not cash a check issued by Union Bank unless you have an account with them. What a waste of time.