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UNIFY Financial Credit Union Western Way, Torrance

3.4
(10)Loan Agency
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1899 Western Way, Torrance, CA 90501, United States

+1 877-254-9328

https://www.unifyfcu.com/

  • SaturdayClosed
  • SundayClosed
  • Monday10AM–6PM
  • Tuesday10AM–6PM
  • Wednesday10AM–6PM
  • Thursday10AM–6PM
  • Friday9AM–6PM
CLOSED
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    UNIFY Financial Credit Union 01
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    Reviews

    3.4/5.010 Reviews

    C

    Caro A
    1

    Unify restricted my account that I can’t do online banking or anything else. They have a very slow process on loans. I cannot get approved for any loan products (credit cards and loans) so there’s no point of putting any money in here. I’ve found other better credit unions that are willing to have my business.

    A

    Adrine Molette
    5

    No problems, I've never had any there. Always pleasant and friendly. I think I was in line for two minutes. They are always so helpful.

    s

    steve baylie
    2

    Service, response times and equipment started to decline in 2016 and since the change over from WFCU to Unify, it continues to decline. ATM's now break regularly and getting a response via email takes 3-5 days. As a 15 year member of wfcu, makes me wonder if something is drastically wrong with management. As of 7-26-19, seems like they appointed a social media mgr; ATM's are hit and miss in the drive thru.

    C

    Cindyrella
    2

    I have been a member of a couple of different banks but the Unify credit union has changed my life. Been a great expeeience until I visited Unify on Anza in Redondo beach. My 1st visit was great until I noticed the female Asian supervisor or manager wont mention names but I thought ok maybe im being rediculous but my 2nd visit confirmed she was flirting with my boyfriend. Very unprofessional. To top it off he isnt the one with the bank acct. Im very disappointed and wont be going back there again.

    Response from the owner

    Hello LA LA CA, thanks for taking a moment to share your experience. Our apologies for the unprofessional behavior by our team member that you recently experienced. We will take your comments and use them as mindful feedback for our team when interacting with members. Thank you for being a member.

    J

    James Ct
    1

    refused to acknowledge faulty ATM machine. Made a cash deposit about a month ago. But didn't get a receipt. Noticed cash deposit slot flashed red afterwards. Called unify several times , but was blown off, since I'm not member of unify CU.

    P

    Peggy Brewster
    1

    Agree with previous reviewer that customer service has declined dramatically since name change...new corporate leadership??? Fix the damn ATMs and service and replenish them often especially on weekends. Have tried three separate weekends this month to use the single (??????????????) ATM at my closest branch only to find that ONCE AGAIN IT IS TEMPORARILY OUT OF SERVICE.

    Response from the owner

    Hello Peggy, we appreciate you taking a moment to share your comments. We apologize for the repeated closures when trying to use this ATM. Our service team is aware and working to stop these issues. Other ATMs near you can be found using our Locator (https://www.unifyfcu.com/contact-us#branch-atm-locator). We appreciate you being a member.

    G

    Gabriel Morales
    1

    This place used to be called Western Credit Union. I went to see about doing a loan and opened an account, but then decided not to do business with them and asked to have the account closed. I never put money in their bank, and never stepped back in that place. They authorized the bank account to have $466 pulled out even though there was no money in the account. I complained to them after finding out what happened. But because I complained after 60 day notice, cause I never got the letter, they wouldn't help me. Only 1 guy helped me by giving me the affidavit fraud form. He found the name of who did transaction and to where money was transfered, but they still refuse to take ressponsibilty for transaction that had to ultimately be approved by them. That was 3yrs ago and this issue still hasn't been solved. Remember I only stepped in the place one time and I NEVER PUT MONEY IN THEIR BANK. LEGAL ACTION WILL NOW BE TAKEN.

    N

    Natalie Dominguez
    5

    I have had great experiences and the customer service at Unify is always great, so helpful and understanding! Specifically Aurora at this branch has always helped me and assisted me with various transactions even when she wasn't originally the one helping me she is always willing to help me and answer my questions.

    m

    manuel limon
    1

    WORST customer service ever Blanca Carrillo clearly needs to be re-train on how to deal with customers. calls and leaves you o hold for a long period or tells you she will call back and never calls, not sure what kind of service they will call this. glad we weren't able to make business.

    Response from the owner

    Hello Manuel, thanks for taking a moment to share your feedback. Our apologies for the recent interaction you had—we clearly fell short in serving you. We’d like to hear more detail about your experience. The best way to do so is to put you in touch with the appropriate senior leader from that department. Please send us a message via Google with your full name, best time, and phone number to reach you.

    b

    brandon chhea
    5

    I like this Western Federal Credit Union located on Western Way in Torrance. They are fast, courteous and friendly. I would highly recommended everyone's to come in and check it out. You will feels like a family. Brandon San Pedro, CA

    Personal loan Providers Nearby in Torrance

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    5
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    FAQs

    • 1. How to Get in Touch with UNIFY Financial Credit Union?

      You can make a phone call at +1 877-254-9328 or enter their website and fill out the request form.
    • 3. How to Get a Loan from UNIFY Financial Credit Union?

      To get loans from UNIFY Financial Credit Union, you can fill out the request form on their website or pay a visit to their office. You may need to go there with your car when getting auto title loans. Visit our website to learn more about online car title loans.
    • 5. How Should I Do If I Could Not Repay My Loan?

      Failure to repay a loan will result in negative impact on your credit. Get in Touch with your lender if you can not make a loan repayment.
    • 2. How Do I Get to UNIFY Financial Credit Union?

      You will find the store at 1899 Western Way, Torrance, CA 90501, United States. Try out Maps apps to get directions to UNIFY Financial Credit Union.
    • 4. Is UNIFY Financial Credit Union an Agency or a Lender?

      UNIFY Financial Credit Union is a Credit union helping you solve your financial problems. Browse this page to get personal installment loans for almost any purpose.
    • 6. Does UNIFY Financial Credit Union Offer Bad Credit Loans?

      Yes. You can still get loans with UNIFY Financial Credit Union even with poor credit. It is also available to get installment loans regardless of your credit ratings through our website. You can also find some useful info about a personal installment loan through US Bad Credit Loans!