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Umpqua Bank Ne Windy Knolls Dr, Bend

3.3
(7)Loan Agency
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475 NE Windy Knolls Dr, Bend, OR 97701, United States

+1 541-318-8128

https://locations.umpquabank.com/or/bend/475-ne-windy-knolls-drive

  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
  • SaturdayClosed
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
CLOSED
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    Umpqua Bank 01
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    Reviews

    3.3/5.07 Reviews

    A

    Austin Tryon
    1

    Used to love banking at my bank.... but for the last couple years the lobby is randomly closed and there's usually never a banker available..... And most of the time there is only 1-2 tellers. They also switch bankers/managers often so you will never develop a relationship with your banker. You are in Bend, so people need paid a living wage for Bend in order retain people.

    Response from the owner

    Hi Austin, we sincerely apologize for the long hold times. Your time is valuable, and we are actively in the process of adding staff to reduce the wait times. For most inquiries, you can also use live chat at https://www.umpquabank.com/contact-us/ or send a secure message via online banking.

    T

    Ted Helton
    5

    Update: I had a very pleasant conversation with the Branch Manager. Thank you for taking the time to respond to my previous review. I have a better understanding of the situation and have updated my review to reflect your attention to the matter.

    Response from the owner

    Hello Ted! Thank you for taking the time to relay to us your concerns regarding the impact of store closures. We are so sorry to hear that you had this experience. We take this account of your experience seriously and have forwarded it to the appropriate individuals to review. If you would like to elaborate on any part of this issue, please consider calling us at 866-486-7782.

    T

    Tarrie Darwood
    1

    Couldnt get anyone to answet the front door after speaking with someone on the phone who said the bank took walkins for opening new checking accounts. They've lost my business

    Response from the owner

    Hi Tarrie, we’re very sorry to hear about the experience you had at this store. We take this account of your experience seriously and have forwarded it to the appropriate individuals to review. If there’s anything else that we can help with, please don’t hesitate to reach out at https://www.umpquabank.com/contact-us/.

    J

    Jeff Remer
    1

    This branch was closed during its advertised business hours. There was a sign outside saying it would be closed approximately for another week. I had to rush across town to find the next closest bank, but ended up at some commercial banking center/office that was also closed and obviously not a retail bank.

    Response from the owner

    Hello Jeff, We sincerely apologize about our Bend, OR location being closed during supposed business hours. We do sometimes need to close the stores for breaks and lunches due to staffing shortages. Sometimes we will close an Umpqua location to be deep cleaned. We hope that next time they will provide a note on the door describing the reason and how long they will be closed for. Please provide us an email address, and we will file a feedback form about this on your behalf.

    E

    Elfiinmox
    5

    Michael at the Digital Store in Portland is Amazing, Hands Down The BEST customer service EVER. He deserves a raise and two weeks paid vacation!

    Response from the owner

    Thank you for you review. We are happy to hear about your great experiences with Michael, and will ensure that your message is relayed. Have a great day!

    G

    Gregory Bishop
    5

    I love my bank these guys are always great to me

    Response from the owner

    Hi Gregory, thank you for taking the time to leave a review. We appreciate your business and look forward to continuing to service your banking needs.

    F

    Fencar
    5

    Working ATM at a reasonable speed.

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    FAQs

    • 1. How Can I Make Contact With Umpqua Bank?

      In order to get in touch with them for loans, you can call this phone number +1 541-318-8128, or you can direclty seek out loans from the Internet. If you need any loans like guaranteed personal loans, you can click here, which will be faster.
    • 3. How Can I Get a Loan at Umpqua Bank?

      The fastest method is to fill out their online application form. For your need of payday loans online, simply search our website to discover more details.
    • 5. What Am I Supposed To Do I Cannot Repay The Loan On Time?

      The best way is to talk with your lender at first and think of a solution for both parties.
    • 2. What's The Location Of Umpqua Bank?

      Umpqua Bank is located at 475 NE Windy Knolls Dr, Bend, OR 97701, United States. If you wan to visit them on your own, you can make use of the map to find a way to get there.
    • 4. Is Umpqua Bank an Agency? Or a Lender?

      Umpqua Bank is a Bank. Or you can directly find CocoLoan, which is a lending agency, can help you connect with 100+ lenders to get various loans like installment loans for bad credit, look at this page to find out more.
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