Umpqua Bank S Main St, Jefferson
113 S Main St, Jefferson, OR 97352, United States
https://locations.umpquabank.com/or/jefferson/113-south-main-st
- Thursday10AM–4PM
- Friday10AM–4PM
- SaturdayClosed
- SundayClosed
- Monday10AM–4PM
- Tuesday10AM–4PM
- Wednesday10AM–4PM
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Reviews
N
IF I COULD RATE LOWER THAN 1 STAR I WOULD!! They like to charge you for everything down to the paper they send your statements on every month...hidden fees everywhere!! Not to mention try calling this bank to reach anyone be prepared to wait on hold for over 30minutes! Worst bank ever dealt with... Never again. I would mention more about what I dont like about this bank....but why? They say they strive for great customer service...well who is in charge of that department??...they should be fired!
Hello Natasha Mowdy, thank you for taking the time to leave a review. We’d like to hear more about your experience to address any concerns you may have and see how we can improve. Please consider reaching out at https://www.umpquabank.com/contact-us/. Have a great rest of your day!
R
The bank manager was rude and extremely aggressive towards me when my mask was not completely over my nose. I had pulled it down slightly to defog my glasses. He continued his rude behavior throughout my visit. I had not planned to go into the bank but the automatic teller was not accepting checks for deposit so I had no choice. We've been customers here for 30 years and have never been treated so rudely! I understand the COVID thing but kindness in making requests to customers is still expected. Remove your "Friendliest Bank" statement. You're not worthy of it.
Hi Ronald Douglas Sheets. We’re very sorry to hear about the experience you had regarding the manager’s treatment of you for lowering your mask. Ideally, we would like all your interactions with us to be a positive one, and back up our reputation as having excellent customer service. I only hope that the unpleasant encounter you had does not reflect on us as whole, as we strive to resolve any errors with urgency and handle every issue as if it were our own. I am truly sorry if you didn’t get the chance to experience that for yourself. Thank you for taking the time to relay to us your thoughts and concerns, as it is only with feedback from our customers that we not just meet your expectations but exceed them. Your feedback regarding the manager’s attitude has been forwarded to the appropriate individuals to review.
C
I have been banking here for 30 years. I originally gave this bank 5 stars, but after yesterday and what I witnessed when it came to an elderly gentleman, I have now gave this bank a 1 star. I used to love this bank. I understand the precautions business have to take when it comes ti Covid, but this bank is taking it to the next level. Bank lobbies are all open for business, but this bank locks you out, and keeps you from going inside unless you have an appointment. I called the bank to make said appointment, I was on hold for over an hour! I live 3 minutes from the bank, so opted to drive and stand at the door. When the door opened a crack, I explained my business, which the ATM can not handle. Then what happened when the bank employee with the 70+ gentleman boiled my blood. I think Umpqua cooperate needs to educate their employees, that what they are doing, by locking customers out is NOT A LAW! Also, I need to mention, the once friendliness of the employees of this bank, has been replaced by short, semi rude disrespect. The atmosphere is heavy & not friendly at all. I will be considering changing banks, to a credit union.
Hello Cheri, We’re very sorry to hear about the experience you had at our Jefferson Oregon location. Ideally, we would like all your interactions with us to be a positive one, and back up our reputation as having excellent customer service. We only hope that the unpleasant encounter you had does not reflect on us as whole, as we strive to resolve any errors with urgency and handle every issue as if it were our own. I am truly sorry if you didn’t get the chance to experience that for yourself. Thank you for taking the time to relay to us your thoughts and concerns, as it is only with feedback from our customers that we not just meet your expectations, but exceed them. Your feedback has been forwarded to the appropriate individuals to review.
D
The manager is very rude , the most incompetent person i have ever had the displeasure of interacting with, she is managing the bank in clear violation of federal law, i am submitting formal complaint with appropriate regulating authority and with upper management, i am very dissatisfied with this location, do yourself a favor avoid this location untill management is removed !
Dana, thank you for providing this feedback. We take this account of your experience seriously and have forwarded it to the appropriate individuals to review. If you would like to elaborate on your concerns so we can research the situation for you, please consider reaching out at https://www.umpquabank.com/contact-us/ and we would be more than happy to help.
R
Manager is argumentative, stand offshore. Main office in Roseburg does not care.
We’re very sorry to hear about the experience you had with our store manager. Ideally, we would like all your interactions with us to be a positive one, and back up our reputation as having excellent customer service. I only hope that the unpleasant encounter you had does not reflect on us as whole, as we strive to resolve any errors with urgency and handle every issue as if it were our own. I am truly sorry if you didn’t get the chance to experience that for yourself. Thank you for taking the time to relay to us your thoughts and concerns, as it is only with feedback from our customers that we not just meet your expectations but exceed them. Your feedback has been forwarded to the appropriate individuals to review.
D
Awesome people. Honest practices. Great banking!
Thank you for your review. We look forward to continuing to service your banking needs.
S
I LOVE the girls that have been so helpful to me. What a great crew-the best!
Personal loan Providers Nearby in Jefferson
FAQs
1. How Can I Make Contact With Umpqua Bank?
In order to get in touch with them for loans, you can dial this phone number +1 541-327-2223, or you can direclty select loans online. If you need any loans like online personal loans, you can click here, which is highly recommended.3. How Can I Secure a Loan at Umpqua Bank?
The quickest way is to complete their online form on their website. For your need of payday loans online, simply look at our website to learn more about details.5. What If I Cannot Repay My Loan?
The best way is to discuss with your lender at first and deal with the issues for both parties.
2. How Can I Find Umpqua Bank?
Umpqua Bank is located at 113 S Main St, Jefferson, OR 97352, United States. If you wan to visit them on the spot, you can check the map to find a way to get there.4. Is Umpqua Bank an Agency? Or a Lender?
Umpqua Bank is a Bank. Or you can directly find CocoLoan, which is an online loan broker, can help you connect with 100+ lenders to get various loans like installment loans online, look it up on this page to find out more.6. Can Umpqua Bank Provide Auto Title Loans?
Sure. You can get guaranteed title loans by clicking here.