Umpqua Bank 3rd Ave, Seattle

Not a bank I would recommend! I've been a member for many years but will be changing soon. They are deceiving about what they have to offer as a bank, service use to be better but now you get misinformation and mislead about the services they have. I was out of the country when they blocked my access to my account and deleted my security questions due to system improvements so I had to fly back to get it fixed. I was treated horribly when I went to the bank and was advised by the branch manager that I could change banks. After being with them for 30 years I told her I will and I already have a lawyer on it because of what they put me through.

I've always had great service from the tellers at this location. I am loyal to Umpqua bank because of their care and attention to detail.

One of the most awkward and uncomfortable visits I've ever had to an Umpqua location. Most other branches have a stellar service experience.

You want to change code to dam much when I'm in Thailand and your bank is closed and you can't what am Ito do and everytime you do this I lose the code if I want to change things I will!!!!

Teller wouldn’t break a 10 for a roll of quarters.

Good experience every time I’ve been in. The folks really know what they’re talking about, and are clearly invested in what they’re doing!