U.S. Bank Branch Wilshire Blvd, Santa Monica
1401 Wilshire Blvd, Santa Monica, CA 90403, United States
https://locations.usbank.com/index/california/santa-monica/14th-wilshire-branch.html
- Friday9AM–5PM
- Saturday10AM–1PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
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Reviews
M
I don’t like leaving negative reviews but I had a horrible experience with this bank and I have still not heard back from the General manager as I requested. It has been over 3 months and I have not heard from anyone at US Bank. The service that I was encouraged to take advantage of by one of the Tellers (who was actually very nice) caused me more problems than it was worth - which I did not need it to begin with. I spoke to the manager who was very rude and did not take responsibility. I am still very upset…
Hello, Mrs. Harris. Thank you for taking the time to leave a review. We apologize that we've made you upset and haven't resolved the situation in a timely manner. If you'd like to discuss your experience in more detail, please send us an email to [email protected] detailing the experience, including your phone number and reference number 1535. We will give you a call directly. We look forward to hearing from you. ^Heather
C
Terrible customer service. They refuse to give change. I used their ATM and had to pay a fee and when I needed to change the bills, they refused to do it because I didn't have an account with them. People need to stop doing business with banks that do this to people because it is not a federal regulation. It's their own way of luring you in and forcing you to do business with them. Absolutely terrible
M
I have banked here for years and years and gotten superb customer service from many many of their bankers and managers including unusual requests fulfilled. They have been thoughtful and creatively solved problems. I am sad when some of the bankers like Eric and Andrew move on to other opportunities bc they were so amicable and accommodating over the years. Each became my friend the Neighborhood banker. Sad to see them go but in their place were always new wonderful personnel. So if the measure is consistency over Time they are proven. I don’t know what all this negativity is about it’s a phenom community bank.
D
I have found the staff here to be both friendly and helpful, so I give them five stars. US Bank as a whole, 2 stars.
C
I think they are dishonest, not helpful, and incompetent at that branch. I would like to see that branch close down, because I have been a fan of US bank overall.
J
My experiences are always great TBH, don’t know what happened to those other dudes.
S
This bank and manager Raquel are the worst to deal with. Lots of promises and no delivery. Do yourself a favor and forget US Bank and this branch.
Hello Sam, Thanks for taking the time to provide us with your review. I'm sorry to hear that you've received promises that we didn't deliver on. That's definitely not the experience we want to be providing, and we'd really like to speak with you about what happened. Please send us an email at [email protected] with your phone number and reference number 7973. Once we receive your number, we'll give you a call within 2 business days. We hope to speak with you soon. ^Caitlin
D
Horrible customer service. Horrible communication. Advise to try a different location or switch banks all together.
I’m concerned to hear you feel this way, Daniel. Our goal is to provide great service, so I am sorry we have fallen short. Please email your phone number and reference #9079 to us at [email protected] and we'll call you within 2 business days. We welcome the chance to discuss your visit further. All the best, ^Kim
Personal loan Providers Nearby in Santa Monica
- Personal Loans
- Payday Loans
FAQs
1. How to Get in Touch with U.S. Bank Branch?
You can phone them at +1 310-319-3734 or enter their official site and fill out the online form.3. How to Request a Loan from U.S. Bank Branch?
To get loans from U.S. Bank Branch, you can fill out the online form on their website or head over to the store. You may need to go there with your vehicle when getting a title loan. Visit our website to learn more about title loans for bad credit.5. What Should I Do When I Am Unable to Repay My Loan?
Defaulting on a loan will result in negative impact on your credit. Get in Touch with your lender if you have difficulty repaying the loan.
2. How Can I Get to U.S. Bank Branch?
Their store is located at 1401 Wilshire Blvd, Santa Monica, CA 90403, United States. Try out Maps apps to get directions to U.S. Bank Branch.4. Is U.S. Bank Branch an Agency or a Lender?
U.S. Bank Branch is a Bank helping you deal with money worries. Check out this page to get personal loans with low interest rates for a variety of purpose.6. Does U.S. Bank Branch Offer Loans for People Who Have Bad Credit?
Yes. You can expect to get loans with U.S. Bank Branch even with bad credit scores. It is also available to get installment loans for bad credit with bad credit scores via our platform. You can also get more information about installment loans through us!