U.S. Bank Branch Palmdale Rd, Adelanto
11994 Palmdale Rd, Adelanto, CA 92301, United States
https://locations.usbank.com/index/california/adelanto/adelanto-ca-branch.html
- SaturdayClosed
- SundayClosed
- Monday9:30AM–4PM
- Tuesday9:30AM–4PM
- Wednesday9:30AM–4PM
- Thursday9:30AM–4PM
- Friday9:30AM–4PM

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Reviews
j
After adding a 2nd ATM, it breaks, it happened in the middle of my transaction while depositing $500.00 and the power went out. It conveniently happened with my money in the deposit slot, called customer service and called for a technician because I was not going to move in case the money would spit out. After 2 hours the technician test but told me I had to contact the 800 number for a claim. Only to be told they wouldn’t let me have my money for 10 days and may take up to 45 days to get it resolved, mind you it was the Memorial Day holiday spoke to the branch manager and he didn’t care didn’t bother to help or look up my account. I told him I wouldn’t bank with them anymore and he just shrugged and didn’t care. They are being the next Bank of America, sat in the lobby and over heard the clerk making call backs to open accounts, they were more worried about new accounts then keeping their regular customers. Their ATMs are constantly broken and offer no help or sympathize with your situation. We already have a thief of a Bank of America now let’s add US Bank to that list.
We’re sorry the ATM malfunctioned on you, Julieta. We understand the frustration, as you did not get the service you came for. Once a dispute is filed, provisional credit is issued within ten business days. If you’d like us to review your claim, we’d be happy to. Please send us an email with your phone number to [email protected], including reference number 1637. One of our Ambassadors will call you directly . Thank you and we look forward to speaking with you. ^Larisa
M
This the absolute worst branch ever..... ATM ate my card.... Asked a representative to help, they told me I have to get my card replaced.... Because they don't deal with their ATM... It's a 3rd party vendor.....
Good morning, Michael. Thank you for taking the time to leave a review. I understand how frustrating it is when your card is retained. If you need help ordering a replacement card, please don't hesitate to send us an email to [email protected] detailing the experience, including your phone number and reference number 1382. We will give you a call directly. All the best. ^Heather
T
If I could leave zero stars I would.They don’t even deserve one. I had the worst experience there on the 4th of September. I use the drive-through ATM, I deposited my money in the ATM and it kept my money and my card. It was jammed in and would not let me push a button. I proceeded to go inside the branch and let them know what was going on but they were so unconcerned and inconsiderate about what happened to me.The banker Irma basically just gave me a card and told me to call the number and file a claim and there was nothing that they can do to help me at the branch. When I did call they told me that I would receive my money back in up to 10 days but ATM matters usually takes 3 to 5. Well needless to say on the 10th day my money was finally released into my account I went and withdrew all my money and close the account. They were so inconsiderate and not empathetic at all, could care less what was going on with me and my situation. They really had no knowledge as to what would happen after the ATM jammed.I would definitely not bank here if you were a person looking for somewhere to bank. I had late fees for rent because it took 10 days to receive my money that the ATM took in 30 seconds. I understand the situation was not her fault but at least have better customer service.
Hello, Danni. Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling 1.800.USBANKS to speak with a customer care representative about your recent experience. Kind regards, The U.S. Bank Social Media Team
D
If I could give them negative stars I would definitely do that, I never been treated as rude as I was treated by this branch manager. The branch manager was rude, disrespectful, amlnd did not have any types of Interpersonal communication skills at all. If you are Black don't expect anything close to customer service from this branch, the branch manager is the reason why I closed my account with U.S. Bank. If the branch manager is a representative of what this company stands for I implore EVERYONE CLOSE YOUR ACCOUNT WITH THIS COMPANY AND BOYCOTT!!!!!!!!!
i
Honestly this has happened to me twice. If u want to save your self a big ol headache dont use atm outside as it stays taking your money has happend to me twice now, also seen it happen to other customers its just not worth it plus takes like 2 whole weeks for them to give you your money back. So meanwhile I'm stuck with no money to pay my bills. And never again!
Thanks for taking the time to share your experiences. It is concerning that you’ve had trouble with our ATM twice. We’d like to hear more about the times you’ve had issues. Please send us an email to [email protected] detailing the experience you had. In your email, please include your phone number and reference number 4701. We'll give you a call within one business day. Look forward to hearing from you. ^Heather
S
Clean. Friendly. Helpful. Only been 1 time but it went cool. Great location. I love the shopping center. Its a one stop shopping frenzy on both sides of the street. Lots of food places when you leave the bank, ice cream, across the street is more food and Wal-Mart.
J
I been with this bank for years now and they really were concern when I was very sick and need thier help and customer service is very great I cant say nothing bad but only good
m
By far the slowest of the branches in the High Desert. Needs more staff. Wait time can be 30 minutes plus. The atm needs to be fixed and shaded properly
I
I deposit money today with this Mexican teller she always ask my I'd Everytime I deposit money but the other teller sometimes I think he is a manager never ask my I'd I'm just curious with this lady teller if is it necessary for her to ask me what do I do for living
Thank you for taking the time to leave us a review, Vilma. Banking regulations require us to 'know your customer' which is why we asked for this information. I'm sorry you feel uncomfortable with the information required from you, and hope this helps explain why we require it. If you would like to discuss your experience with us further, please email us at [email protected] with your phone number. Please also include your reference number: 3348. One of us will be happy to give you a call by the end of the next business day. All the best. ^Michael
G
They helped me through fraud issues and didnt threaten to close my account they kept it open and I was able to get through very helpful team.
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FAQs
1. How to Connect with U.S. Bank Branch?
You can call them at +1 760-530-1459 or go to their homepage and fill out the request form.3. How to Apply for a Loan from U.S. Bank Branch?
To obtain loans from U.S. Bank Branch, you can fill out the request form on their website or head over to the store. You may be asked to go there with your car when getting a title loan. Enter our website to get some important information about title loans for bad credit.5. What Can I Do If I Could Not Repay My Loan?
Defaulting on a loan can lead to lawsuits and damaged credit scores. Connect with your lender when you fail to pay back the loan.
2. What Is The Location of U.S. Bank Branch?
You will find the store at 11994 Palmdale Rd, Adelanto, CA 92301, United States. View maps and get your direction to U.S. Bank Branch.4. Is U.S. Bank Branch an Agency or a Lender?
U.S. Bank Branch is a Bank offering different ways to financial stress. Click here to get personal loans with low interest rates for unexpected financial events.6. Does U.S. Bank Branch Offer Loans for People Who Have Bad Credit?
Yes. You can get loans with U.S. Bank Branch if your credit score is not good. It is also available to get installment loans for bad credit without good credit with our platform. You can also find some useful info about installment loans through us!