U.S. Bank Branch 1st St, Nampa

They want to charge me $7.00 to cash a check that is written on their bank. When I questioned the charges she told me they were providing a service to me by cashing a check. I thought customers who put their money in their bank should be upset with that kind of service. I know that I would be unhappy if my bank tried extortion tactics like this for a check I had written on my account. The fact that the employee was short with me just for questioning a fee. I felt she was very unprofessional will definitely not help me want to recommend this bank to anyone.

Friendly staff. Never a line. Counter tellers greet you as soon as you walk into the door. Then, while you walk up to the counter, you get greeted by random employees sitting at their desks. Their service is good.

I usually go through this branch to deposit my checks with no issues but I went through on Friday 10/09 they were very busy looked like there was only two people in there waited in line for 30 minutes. When it was my turn at the window the lady was very nice and was able to do my transaction in a timely manner. Though when I checked my account today there is no deposit and no pending deposit. So I called the help number and they said my money must have been put into someone else’s account by accident and that I would need to go back to that branch to take care of this. But the branch is closed on the weekend and I can’t leave a message on the phone. I have bills to pay that I now have to wait and may be late on because of this. I don’t blame the bankers we’re all human and we make mistakes, but this is a very unfortunate mistake and circumstance and has added a lot stress for me and my family. Mind you this branch is usually very helpful and runs nicely just wanted people to be aware of this situation so this doesn’t happen to anyone else.

Everyone is very upbeat & friendly; they acknowledge you as soon as they see you walk in. The branch employees are very helpful...my experiences at this U.S. Bank have all been positive. Why only 4 stars? Because the branch closed for a day or two due to slick roads. I understand & respect not wanting to have your employees commute a long distance. Unfortunately, the rest of the world was still conducting business as usual...so in turn, the customers had to commute a further distance to a branch that was open.

Great customer service and the staff is always very helpful. Today is the second time the Karcher mall branch has annoyed me to the point where I want to close my 20+ year account. Thanks for being awesome downtown people!

Horrible place to cash a check from, US Bank, they will charge you a 7 dollar fee to cash a check that is from their bank. Would not ever recommend anyone to bank there.

I would not reccomend us bank to any one. In fact I do the opposite... this bank is not worth your time or money. If I could give no starts I would!

Great staff, BUT they have ZERO ART on the walls, and I feel bad for the employees having to spend so much time in that corporate shell. It's not hard to put more than cubicles in a building.

These guys have been quick and speedy for me and have always taken care of me

I like doing all my banking there, no better bank.