U.S. Bank Branch W Indiana Ave, Spokane

Good morning, thanks for taking the time to leave a review. I apologize that the service you receive and experience at this location aren't good. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 5668 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather

Thank you for bringing this to our attention. It is concerning to learn that you’ve been without your account for so long. We would like to help. Please send us an email with your phone number, and we'll give you a call. Our email address is [email protected]. Please also include your reference number: 5371. Once we receive your phone number, we'll give you a call by the end of the next business day. We look forward to hearing from you. ^Michael

Hello Patricia, Thank you for leaving your review and for providing your feedback regarding the current hours. Please know that the well-being of our customers, colleagues and communities continues to be our top priority. We must strike the right balance between continuing to serve the banking needs of our customers, while supporting public health efforts and ensuring the safety of our employees. To continue providing this essential service while providing a safer service operation for our customers and colleagues, we have temporarily adjusted the operations for our branches across the country. We are doing this by decreasing lobby usage, encouraging drive through use, and consolidating operations. If you'd like to discuss your experience in further detail, we'd be happy to speak with you. Please send us an email at [email protected] with your phone number and reference number 6467. Once we receive your number, we'll give you a call within 2 business days. Respectfully^Caitlin

We are sorry to hear this was your experience with the branch manager, Mignon. We strive for an exceptional experience with each interaction, and we regret that this expectation was not met. We’d like to speak with you to appropriately address the service provided to you. If you don’t mind, please send us an email with your phone number to [email protected], including reference number 10185. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa