U.S. Bank Branch Northwest Blvd, Davenport

Excellent customer service. Most times I am in and out in minutes. It does get a little busy sometimes but it is normally all the business accounts trying to drop off deposits on the way home. Still doesn't take more then 5-10 minutes.

Kevin a loan officer at this branch is who I was working with on financing my home. After running my credit & reviewing everything he tells me he's %90 sure he can get me done. Then tells me shortly after that I think were good everything is looking great you should be a home owner. Calls me hour later says I'm sorry but I can't get you bought. Idk what %90 means to some people but %90 to me is %90... thanks for wasting my time. I do not recommend you use kevin @ us bank on purchasing your home.

I love these ladies. They are so friendly and helpful. Sometimes the branch does get busy and it takes a little longer than expected to complete a transaction(s). But in those instances they are always very apologetic.

Most of the time, I get really good service at this branch. Today, a woman was working I did not recognize. She had long brunette hair and about 25-30 years old. She was so rude and condescending. It left me feeling bad the entire day. I will be contacting a corporate office.

Worst customer service ever. I'm not showing an ID and filling out a form just to make a bank deposit for my employer. No one needs my SSN or anything else to trade cash for a receipt. If I were running a money laundering operation would I be depositing small amounts of cash to an established business account? I don't think so.

Slowest drive through in Davenport. Two cars in front of me in Business deposit line and took 35 minutes. Regular occurrence.

Worst experience ever. Waited 30 minutes in drive. 1 teller working with over 10 cars. People leaving because of the wait. Why do you not have more than 1 teller.

I have been using this bank for many years and have never had a problem. This location is my go to bank and I have had them go above and beyond to give me the help that I need.

I found it unprofessional and odd that the teller asked me “where is this money going” in a rude tone when I made a large withdrawal.

I’ve only been to this location about 3 times however the employees are always super kind and understanding when I go in there. They seem to be always willing to help in any way they can.