U.S. Bank Branch Sandstone Dr, Morristown

I don't personally use this bank but it is inside a grocery store. I have always seen many customers and people coming in and out quick and have known people to use this bank and they have alot of variety of accounts to choose from and I have thought about switching banks myself and go to them and still having that thought but I've just been with mine so long and enjoy the staff at my bank but this bank is more convenient and closer to me it's just hard switching and having to switch everything over that u have automatically coming out is part of reason y I haven't changed but still thinking bout it.

I am a long time account holder with US Bank. I applied for an auto loan online and through calling the 24 hour banking line. I did not get the customer service I am use to receiving. So I called this branch because it was the nearest branch that is open on Saturday. I had such a great customer service experience. Megan and Hope were great. Megan spoke with me on the phone and got everything approved and ready before I came to the branch to save me from any duplicate trips. I went in when everything was ready, and she went over all the paperwork thoroughly. I was able to sign everything and got my way quickly. She took the time to answer all my questions over the phone before finalizing the loan and again in person before signing. She and Hope were both so friendly and helpful. They made me feel like a person and not just a number. I highly recommend either of them for your banking needs!!!

I have to say this bank is about as useful as a atm might as well just have that there. Everytime I go there to do anything other than check a balance, deposit, or withdraw cash or check it’s like you have to make an appointment. Jefferson City from now on.

I went to cash a check i received, drawn on this bank. I was told since i was not a member there would be a $7 fee. I find that ironic since there were accolades praising the bank for being the most "Ethical" for 3 years running. How is it ethical to take $7 from a check written from your bank? The teller was sweet but new. She tried to be helpful. Had to wait a bit even with adequate number of employees present.

Service extremely slow. Have been to this branch 3 times. Each time the service was lacking and took forever. Not nearly as helpful or pleasant as the Jefferson City branch.

The employees are always very friendly and always helpful!! I wouldn't bank any where else!

Amazing service, great staff and a truly forward thinking bank. Open on Sundays!

U.S. Bank Morristown has a great staff and they are always courteous, helpful and nice.

Love this bank! The staff is very professional and friendly.

Enjoy doing business here. The staff is always courteous and helpful.