U.S. Bank Branch Ingersoll Ave, Des Moines

I have A great experience with Brooklyn she is very delicate or devoted to help me such a sweet lady. She helps me closing my saving & CD account over the the phone. Saving my time to come inside the branch. Love her

Not having any lobby traffic should make the drive through faster not slower. 20 minutes for each of the cars at the front of the lines. If it is this poorly run I clearly need to look for a new place to manage my money.

This place has great tellers and bankers. The tellers are very polity, friendly, and fast at processing all my deposits/withdrawals. Additionally, always tolerate my random special deposit request. The bankers are efficient at figuring out and resolving all banking needs. I was about to dump US Bank while in Minneapolis, but my US Bank experience at this location saved my accounts from leaving!

Customer at this location for 2 years. They were always very helpful and friendly. I went in for a loan and they took time and showed me the best option to take. I was very impressed. I also am a high maintenance bank customer because I do coin collecting, and they were always very helpful.

If you bank here, you will never get to know any of the employees. If you do, wait a week and they will be gone. It's a revolving door. I have given up on even bothering to know their names because they come and go so often.

Unbeatable experience if you have a need and some spare time!

Great staff willing to patiently work with you until all needs are met.