U.S. Bank Branch N Mayo Trl, Pikeville

We are so sorry your recent experience was less than desirable, Vivian. Please know it is never our intention to take up more time than necessary to complete your banking tasks. We appreciate your honest opinion and apologize we’ve let you down. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 9881. One of our Ambassadors will call you in 2 business days. Thank you and we look forward to speaking with you. ^Larisa

Hello Amy, thanks for sharing your feelings about the branch changes. We understand that changing the hours for our branches is a disruption for our customers. We are committed to making the transition as smooth as possible. We do have in-store locations that are open later. If you'd like us to help locate one of these branches, your welcome to send us an email to [email protected] with your zip code. In your email, please include your phone number and reference number 7542 We'll give you a call within two business days. Look forward to hearing from you. ^Heather

Hello Paula, thank you for bringing this to our attention. The experience you described is very concerning. We'd really like to speak with you about the situation so that we can investigate this matter further. Please send us an email at [email protected] with your phone number and reference number 3469. Once we receive your number, one of us will give you a call within 2 business days. We look forward to hearing from you. ^Chris

Good morning, Daniel. Thank you for taking the time to leave a review. I apologize that you're having trouble reaching this location by phone. If we can help with anything, please send us an email to [email protected] detailing the experience, including your phone number and reference number 4716. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather