U.S. Bank Branch Fort Crook Rd, Bellevue

Good morning Dean. Thanks for leaving a review. We understand that changing the hours for our branches is a disruption for our customers. We are committed to making the transition as smooth as possible. If you'd like to check if any other locations are in your area, please visit https://locations.usbank.com/search.html and enter your zip code. Thanks again for sharing your experience. ^Heather

I'm sorry to hear you are upset with fees that have been assessed to your account, Randy. If you need to speak with someone about the fees, please call our 24-Hour Customer Service at 800.872.2657. All the best. ^Kortnee

Hello David, we appreciate you sharing this experience with us. We'd really like to hear more. Please send us an email to [email protected] detailing the experience, including your phone number. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

Thanks for sharing your experience Shana. We’d like to ensure the account gets taken card of. Please send us an email to [email protected] detailing the experience you had. In your email, please include your phone number and reference number 6239. We'll give you a call within two business days. Look forward to hearing from you. ^Heather

Hello Jeremy. Thanks for leaving a review. I am sorry to hear it's come to this. I understand the need to have branch that is convenient. We’ve adjusted our operations to promote safety. The branch lobby at this location is temporarily closed, however, the drive thru remains open. You can find a list of nearby locations with open lobbies using the Branch Locator at usbank.com or on the U.S. Bank mobile app. Customers can also bank digitally using our website and mobile app, or by calling 800.USBANKS. Take care and stay safe. ^Heather

Good morning and thanks for reaching out with your review. I'm sorry to hear that had to wait to receiving assistance. I know how frustrating that can be, and we'd really like to help in whatever way we can. Please send us an email at [email protected] with your phone number and reference number 1812. Once we receive your number, we'll give you a call within 2 business days, so we can investigate this matter on your behalf. Thanks in advance. ^Chris

Good afternoon, it's true that most of our branches have temporary hours and are accepting appointments for meeting in person with a banker. Details about this can be found online at: usbank.com/covid19 We are also keeping our locator up-to-date with contact information and the current hours for each location. You can find this at: usbank.com/locations I hope this helps. ^Caitlin