U.S. Bank Branch E Bismarck Expy, Bismarck

Good afternoon and thanks for reaching out with your review. I'm sorry to hear that you've had to rush to the bank. I know how frustrating that can be, and we'd really like to help in whatever way we can. Please send us an email at [email protected] with your phone number and reference number 8460. Once we receive your number, we'll give you a call within 2 business days, so we can look into this matter on your behalf. Thanks in advance. ^Chris

Good morning Cynthia. Thank you for taking the time to share your feedback. We understand the changes in operation are a disruption. We're trying to make the transition as smooth as possible. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Heather

We appreciate you for choosing to bank with us, Brodhi. Many factors, including but not limited to FICO score, debt to income ratio, and past credit performance are taken into consideration for approval of a loan. Each customer’s credit application is unique to them and our applicable credit qualifying criteria. Please reach out to our Relationship Banking Specialists at 800-444-1244 to discuss your lending options. ^Larisa

Thank you for reaching out about your experience, Clinton. We never want anyone to feel insulted after visiting us, and I'm really sorry that this was the result of your interaction. We'd like to speak with you and learn more about what happened. Please send us an email at [email protected] with your phone number and reference number 4870. Once we receive your contact information, we'll give you a call within one business day so that we can have this properly addressed. All the best. ^Caitlin

We are sorry we’ve let you down, Dylan. We apologize the coin machine was down during your visit. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 5081. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa

Hello Mark, Thank you for reaching out. I'm sorry to hear about the trouble with your card. I know how frustrating that is. If you haven't been able to reach someone yet, please call us at 800-872-2657 for the most immediate help in ordering a new card. Representatives are available 24 hours a day, 7 days a week. If you'd like to discuss your experience further, please send us an email at [email protected] with your phone number and reference number 6685. Once we receive your number, we'll give you a call within 2 business days. All the best. ^Caitlin

Thank you for taking the time to leave us a review, Rayva. We'd like to address the concerns you voiced. Please send us an email with your phone number, and we'll give you a call. Our email address is [email protected]. Please also include your reference number: 9556. Once we receive your phone number, we'll give you a call within 2 business days. We look forward to hearing from you. ^Michael