U.S. Bank Branch Second St, Livermore
2125 Second St, Livermore, CA 94550, United States
https://locations.usbank.com/index/california/livermore/livermore-branch.html
- Saturday9AM–1PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–5PM

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Reviews
R
Just wanted to start off saying I’ve never had any issues with USBank up until an incident that happened with my wife. An employee with the name of Robin Aulakh whom has mutual friends with my wife was providing personal information onto a friend which is a breach of privacy. It’s absolutely disgusting and unacceptable no employee has a right to pass personal information. Negligence by the bank for not training their loan officers/ Bankers the correct way to handle privacy of a customer. What happened to the good ol “Financial institutions must protect all “personal information” relating to current and former customers under the Gramm-Leach-Bliley Act, the Right to Financial Privacy Act, and the Fair Credit Reporting Act.”
Hello Randy, thank you for sharing your experience. If you would like to discuss your concerns further, please send us an email to [email protected] and include your phone number and reference number 5182, and we will be glad to give you a call. We hope for the chance to talk with you about your visit. All the best, ^Kim
O
TERRIBLE Customer Service!!! no wonder the bank is empty! Without going into detail Robin Aulakh needs to learn customer service skills. Closing the account asap!
Hi, thank you for taking a moment to reach out. We're sorry to see you had an unfavorable experience at one of our branches. This is certainly concerning to us and we welcome the chance to discuss it further, and offer our help in any way we can. Please send an email with your phone number and reference #1085 to [email protected]. Once we receive your contact information we will reach out to you within 24-48 business hours to further assist. We look forward to speaking with you soon. All the best, ^Kortnee
M
Be prepared to take a break going to this branch, they are really slow! The service is ideal, but there is no urgency around this place. Also I wish they trained every teller to be a universal banker, this would really come in handy when there is rush hour or a pileup of customers. Lastly, when is US Bank going to start letting us withdraw 100 dollar bills??? Please share my feedback and get back to me...😊
Good morning Michelle. Thank you for taking the time to leave a review. I know how frustrating long wait times can be and I'm sorry for any inconvenience. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. As for withdrawing $100.00 bills, I will share the feedback with the appropriate team, to be considered when changes are implemented. Thank you again for taking the time to share. ^Heather
f
Very poor customer service at this specific branch. The manager will come out to greet the customers in line to state that she is very sorry but her tellers will be with us asap. I have been a customer at this branch (Livermore on second street) for many years and the customer service has reached a new low IMO. At my most recent visit today only one teller window was open. The manager stated that her only other teller was on a break. The manager did not offer to jump in and help but returned to her desk while the line of customers continued to grow. The bank had four banker desks and five teller windows yet only one teller present. I also bank with the Wells Fargo branch across the street and they have all their bankers desks manned and five to six tellers helping customers every time we visit. If Wells Fargo can fully staff their branch during COVID why can't US bank ?
Good morning Frankie, thanks for taking the time to leave a review. I apologize that the service and experience at this location aren't good. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 1595 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather
L
I had a mortgage and equity line (both are now paid off) through the Livermore branch of US bank and never ever had a bad experience. US Bank is one of the best banks from a liquidity standpoint in America. Well run and solid. This will not be one of those banks that fails. Of course, they need to run the business and solicit new accounts, I don't understand what problems people see with that? They were never invasive or pushy about their offerings on any cold calls I received. I give both the branch and the bank overall, 5 stars - I see no reason to give them anything less.
T
I went to Livermore bank on second street and due to their server down they told me to wait and then after 30 min they suggest me to go to Dublin and called somebody at this location to be there as they are sending some customer as it’s very urgent.I somehow make it to be here 4:53pm and found that they already closed even though they know that the customer is on the way. This bank should be shut down as they don’t care about their customer and are not responsible at all. Shame on us bank employees who don’t keep their words and treat their one of the oldest customer like this.
Hello Tarundeep, Thanks for bringing your experience to our attention. I'm sorry to hear that you were unable to get the assistance that you needed during your visit and that the other branch was closed when you got there. We'd really like to speak with you, so we can properly look into this on your behalf. Please send us an email at [email protected] with your phone number and reference number 8666. Once we receive your number, we'll give you a call within 2 business days. We hope to hear from you soon. ^Caitlin
K
Very poor customer service. You cant casha check if you dont have enough funds in your account to do so, have to wait next day. No help at all.
Good morning, Kristina. Thanks for taking the time to share. We are so sorry to hear you had a less than satisfactory experience with us. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 5663 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather
Z
Fantastic experience with this bank. Shree was extremely helpful and very knowledgeable about different options and make me feel comfortable being there.
R
I hate the new way of banking at US Bank!
Hello Robyn, thanks for taking the time to share. We'd like to hear more about what you dislike. If you'd like to chat, please send us an email to [email protected] detailing the experience you had. In your email, please include your phone number and reference number 3844. We look forward to hearing from you. ^Heather
b
Have been banking here for years
Thank you very much for taking the time to leave your review. I'm sorry that your visit to the branch left you with a two-star experience. Is there something about your visit that we can look into or address? If so, please send us an email with more details and your phone number, and we'll give you a call. Our email address is [email protected]. Please also include your reference number: 3815. Once we receive your phone number, we'll give you a call by the end of the next business day. Thanks again. We look forward to hearing from you. ^Michael
Personal loan Providers Nearby in Livermore
FAQs
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The best way is to discuss with your lender at first and think of a solution for both parties.
2. What's The Address Of U.S. Bank Branch?
U.S. Bank Branch is located at 2125 Second St, Livermore, CA 94550, United States. If you wan to visit them on the spot, simply use the map to discover a way to get there.4. Is U.S. Bank Branch an Agency? Or a Lender?
U.S. Bank Branch is a Bank. Or you can directly find CocoLoan, which is a loan broker, can assist you in connecting with 100+ lenders to get various loans like installment loans online, view this page to find out more.6. Can U.S. Bank Branch Provide Bad Credit Title Loans?
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