U.S. Bank Branch W Baseline Rd, Laveen Village

Awful. One teller, four people in line. Finally get to the front and Trinidad Garcia made my experience a horrible one. This bank has issues. Most would think that a bank would be happy with a cash deposit. Yes I could not deposit cash.

This bank is rude!! My husband and I have an account with US Bank and we love our bank. However this branch is something else. They are always VERY rude and we always have to ask them questions over and over to get an answer. They are never friendly at all and always act as if they are doing you some kind of favor to wait on you. Never will use this branch again.

The branch is okay but the tellers are sub par. Went there to close an account after opening a secondary checking account elsewhere and when I asked Hector about the banks policy of items coming through after account closure his attitude was demeaning. I had just sold a property and moved all debits to my primary account but just wanted to know what would happen if something were to try and post to the closed account since banks generally process changes slowly. Get off your high-horse Hector, you work as a teller at an in-store branch. Moron.

This was my first time coming here. I needed a check cashed. Moises was super friendly, helpful, personable, and professional. Great experience ever!!!! Thank you!

We have been Banking at this location for acouple of years. Everytime we go we are treated like family. They know our family by name and our family interest. They are always welcoming when we go in.

I love this location always friendly and fast service! Awesome customer service!

The worst bank I've ever dealt with in my life.

Great people who goes the extra mile to help the customer out

Great customer service skills, they awesome.