U.S. Bank Branch Tully Rd, Modesto

I went to U.S. Bank to pay for a safety deposit box yearly fee. It was pretty inconvenient because I don't have an account with them and couldn't have them take the payment from that account. They said they couldn't process it over the phone or online and I would have to go into the branch. I did not take my bill with me and the teller that "helped " me seemed less than thrilled about it. How was I supposed to know that they can't access my fee?! The entire transaction took about 15 minutes and someone else helped her find the fee amount, once I was done I thought that I'm glad I only have to do that once a year! Today I get a fee from my bank for a non Chase ATM fee. U.S. Bank needs to get with the times and technology, also, some more pleasant customer service couldn't hurt.

I love this bank. Every time I come I’m in and out quickly. There drive up deposit is safe and I love the fact that I don’t have to get out in the rain. The ones in Stockton and Tracy are open 7 days a week, I do wish this one was as well.

I love this bank! They offer the best service and products. The teller, specifically Brandon, has a really nice personality....and he looks good too. He is the only reason I bank anywhere.

I love US bank dont get me wrong but this particular branches atm seems to always be broken. Going inside is great and the people are friendly but if you need to access your money after hours forget it.

I was so upset with the condescending attitude and unprofessionalism of the Asst Mgr Sarah Gatton, I lost my cool. I'm sure she and her girl posse are clueless. Help! Is this really the dumbing down of America? Yes, it is. Hold onto your hats.