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U.S. Bank Branch Redwood Rd, Castro Valley

3.6
(6)Loan Agency
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20629 Redwood Rd, Castro Valley, CA 94546, United States

+1 510-733-5906

https://locations.usbank.com/index/california/castro-valley/castro-valley-safeway-branch.html

  • Saturday10AM–2PM
  • SundayClosed
  • Monday10AM–6PM
  • Tuesday10AM–6PM
  • Wednesday10AM–6PM
  • Thursday10AM–6PM
  • Friday10AM–6PM
CLOSED
    U.S. Bank Branch 01
    U.S. Bank Branch 01
    U.S. Bank Branch 02
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    U.S. Bank Branch 04
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    Personal Loans Near Me In Castro Valley of California(CA)

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    Reviews

    3.6/5.06 Reviews

    J

    Jesse Maiwald
    1

    Taller gentlemen with slicked black hair was extremely rude and asked us to move all the way passed the employee entrance door for Covid safety. There was no sign or markings to tell us this and then acted rude as if we weren't already giving everyone 6 feet of space. This one seems always crowded overall negative experience.

    Response from the owner

    Hi Jesse, thank you for taking the time to share your recent experience. We value customer feedback as it helps us improve our service. I hope your future experiences at the branch are much improved. Please don't hesitate to reach out if you have any further questions or concerns. All the best, ^Kim

    P

    Pete Gibson
    1

    After waiting in line for 20 minutes for one person (who was already being serviced when I arrived), I asked if I could make a deposit to a checking account. Sarah, the teller, obnoxiously said I could not because it would take 20 minutes. I had already waited 20 minutes! There were now 2 tellers (there had only been one for most of the time I was waiting). I was going to deposit a Rather large check. Now I plan to close my checking account and avoid this pretend bank branch like the plague. It’s an absolute joke. It had amazing service when we opened our account years ago. I hope the other tellers have a better tact than Sarah.

    Response from the owner

    Thanks for taking the time to leave a review about your experience Pete. We definitely don’t want to lose your business and would like to hear more about your interaction. Please send us an email to [email protected] detailing the experience you had. In your email, please include your phone number and reference number 4760. We'll give you a call within one business day. Look forward to hearing from you. ^Heather

    A

    Ares Gonzales
    5

    Super happy with our favorite teller Maria! Always has a good attitude and helpful service.

    J

    Jim Martin
    5

    Maria is the nicest teller, US Bank has.

    L

    Linda Green
    1

    I was in middle of sending message but was kicked out.

    A

    Alejandra Villalbazo
    1

    Rude customer service over the phone.

    Response from the owner

    We appreciate you bringing this to our attention, Alejandra. It is concerning to learn that you were treated rudely over the phone. No one should be treated like that, no matter the circumstances. We would like to speak with you to learn more and to offer our assistance. Please send us an email with your phone number, and we'll give you a call. Our email address is [email protected]. Please also include your reference number: 5381. Once we receive your phone number, we'll give you a call by the end of the next business day. We look forward to hearing from you. ^Michael

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    FAQs

    • 1. How Can I Get Related With U.S. Bank Branch?

      In order to connect them for loans, you can making a phone call by +1 510-733-5906, or you can direclty seek out loans from the Internet. If you need any loans like personal loans online, you can click this place, which will be more convenient.
    • 3. How Can I Get a Loan at U.S. Bank Branch?

      The fastest method is to fill out their online application form. For your need of payday loans online, simply look at our website to learn more about detailed information.
    • 5. What Am I Supposed To Do I Cannot Pay Back My Loan?

      The best way is to talk with your lender at first and think of a solution for both parties.
    • 2. What's The Location Of U.S. Bank Branch?

      U.S. Bank Branch is located at 20629 Redwood Rd, Castro Valley, CA 94546, United States. If you wan to visit them by yourself, you can make use of the map to find a way to get there.
    • 4. Is U.S. Bank Branch an Agency? Or a Lender?

      U.S. Bank Branch is a Bank. Or you can directly find CocoLoan, which is an online loan broker, can assist you in connecting with 100+ lenders to get multiple loan options like installment loans, look it up on this page to find out more.
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