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U.S. Bank Branch Ne Bothell Way, Kenmore

2.9
(10)Loan Agency
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6460 NE Bothell Way, Kenmore, WA 98028, United States

+1 425-485-9510

https://locations.usbank.com/index/washington/kenmore/kenmore-wa-branch.html

  • Saturday10AM–1PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
    U.S. Bank Branch 01
    U.S. Bank Branch 01
    U.S. Bank Branch 02
    U.S. Bank Branch 03
    U.S. Bank Branch 04
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    Personal Loans Near Me In Kenmore of Washington(WA)

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    Reviews

    2.9/5.010 Reviews

    J

    Joel Esselstrom
    5

    I’ve been banking with US Bank since 2003 and always had a great experience. The Kenmore location is currently my home branch and everyone is always friendly and a pleasure.

    Response from the owner

    Hello Joel, I am happy to hear that you have always had great experiences when you visit this branch. I hope all of your future visits meet our goal of providing excellent service. I wish you the best! ^Kim

    S

    Suzy Maudlin
    1

    How can a bank charge someone $7.00 to cash a check off the check holders account with us bank. They call it a service fee? The fact that 2 tellers that were helping me. Both tellers extremely rude. I guess you can charge people for being rude now. Lol So I paid my # 7.00 for someone to be rude , roll their eyes at me act as if I'm stupid The? It's money that someone has in us bank account. The worst service ever. I would never own an account at least not at that branch. Matter a fact I wouldn't open an account. I would expect someone I owed money to to have to lose money. God even Walmart has a smile and only charges $3.00 dollars. . I have never heard of anything so stupid in my life. Must be the only way they can get people to get accounts with them.? Or at least be rude for free. I am.

    Response from the owner

    We apologize the service you received at your local branch was less than desirable, Suzy. Normally, check cashing is a service provided for U.S. Bank customers. You would need to deposit the check into a U.S Bank account or into your external account. We appreciate your feedback regarding the size of the fee. This is something that we regularly review and it's possible that this will change in the future. Thanks again for your time and feedback. ^Larisa

    B

    Brian Bailey
    3

    The absolute worst customer service on the planet avoid this bank at all costs!!! The robots behind the counter have no respect for other human beings at all! I will be closing all of my accounts including my business credit card because of this incident I am appalled at how I was treated today. ***UPDATE*** Everyone has bad days, we are all human after all. The way that I was just treated at this US Bank branch, by the very same person from my last experience, is the way I expect to be treated anywhere that I bring my business. I will be returning to this branch for the customer service I just experienced and who knows in the future the stars may go even higher! Very pleased!

    Response from the owner

    Hi Brian, Thanks for reaching out and for bringing this to our attention. I'm sorry that your visit left you so unhappy. We'd really like to speak with you about what happened and to make sure it's properly addressed. Please send us an email at [email protected] with your phone number and reference number 1763. Once we receive your number, we'll give you a call within 2 business days. We hope you'll allow us this opportunity to help. ^Caitlin

    b

    brian bailey
    1

    I deposited a check on Friday because their customer service told me that it would be able to clear by the following day because the branch is open that day however I was then stuck without any money all weekend out of town at a funeral, when I called in to ask them about it the corporate office assured me that if I called them on Monday they would be able to push the check through and get me my money that day. However the two women running the bank refused to do anything to help me whatsoever. Making three bills overdue costing me $350 total in late fees. Christy and Christina are terrible human beings with absolutely no sympathy whatsoever do not go to this branch.

    Response from the owner

    Hello Brian, Thanks for providing this review with additional details. I'm sorry to hear that you received late fees as a result of this situation and we'd really like to speak with you about what happened. Please send us an email at [email protected] with your phone number and reference number 1763. Once we receive your number, we'll give you a call within 2 business days. We hope to hear from you soon. ^Caitlin

    J

    Jill Bjorback
    1

    This bank has the absolute worst customer service i have ever experienced in my life. The people I dealt with were incredibly rude and unprofessional. Really felt like they couldn't care less about me or how negatively their decisions would impact my life and my family's. It definately didn't seem like they cared about their job at all, like they were there for just a paycheck. Times are hard, and they're definitely not making it any easier.

    Response from the owner

    We’re so sorry for the poor service, Jill. Please know we strive for an exceptional experience with each interaction, and we regret that this expectation was not met. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 1792. One of our Ambassadors will call you within 1-2 business days. Thank you and we look forward to speaking with you. ^Larisa

    R

    Randy Jonax
    1

    I came in to make an account and I was not even greeted for the first 15 minutes. Once the lady was done with drive thru orders she than rushed me into asking what I needed done. Once I told her she automatically told me no and started becoming very rude and very inconsiderate. Snarky remarks, acted like she was “too busy to deal with us” when no body was in the bank . I will never come here to open an account again! The lady had long light brown/blonde hair, glasses and I believe her name was along the lines of “iyssa” can’t quite remember she was working teller Tuesday the 23rd @ 3:30pm.

    Response from the owner

    We’re so sorry we’ve let you down in providing exceptional service, Randy. It’s never our goal to push your business away. We’d like to speak with you to appropriately address the service provided to you. If you don’t mind, please send us an email with your phone number to [email protected], including reference number 15167. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa

    S

    Sara Jones
    5

    The level of service from this branch is awesome! We have received great customer service since we switched from BofA a few years ago. I love their online banking and app. Stephen is great to work with. I call him all the time with questions and he is patient, funny and helpful. Nicole is a great manager and easy to talk to. I feel very comfortable when I walk into this bank - feels like a neighborhood bank where they really know you.

    J

    Justin Hawthorne
    1

    DO NOT OPEN A BUSINESS ACCOUNT HERE. Every month they deduct “merchant services” fees, and cannot tell you what they are for. Taking my business elsewhere.

    Response from the owner

    Hi Justin, thank you for leaving us a review. We certainly understand the frustration fees can cause. We do charge an analysis fees to business accounts based on how many transactions are process, what type of transactions, statements issued, etc. To know what is included in the fee assessed to your account, please contact our Business Service Center at 800-673-3555. Take care, ^Kortnee

    C

    Colby Atkinson
    1

    This US Bank is the reason I am closing my US bank accounts they’ve been nothing but unhelpful. I didn’t have my ID on me and they were unwilling to really do anything for me when I have dealt with another bank branch actually multiple where they were always willing to work with me. The teller Janelle was completely useless

    Response from the owner

    Hello Colby, I'm sorry you are frustrated with the recent service you received at the branch. I understand you were hoping to be helped, and I get why you are upset. Please know we weren't trying to be difficult, but ID is required to ensure that your account stays secure. If you still have questions or concerns, please email your phone number and reference #4014 to us at [email protected] and we'll call you in 24-48 business hours. Thank you for taking the time to share your feedback. ^Kim

    B

    Britnie Eisner
    1

    My husband went to this location for a wire transfer 3/5 Saturday morning, he was advised since there was only 2 people working that it couldn't be done.... A WIRE TRANSFER.

    Response from the owner

    Good morning, Britnie. Thanks for taking the time to leave a review. I understand how frustrating it is when you aren't able to get assistance when it's needed. We will share your comments with the appropriate branch management. Thank you again. ^Heather

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    FAQs

    • 1. How to Make Contact with U.S. Bank Branch?

      You can phone them at +1 425-485-9510 or go to their homepage and fill out the request form.
    • 3. How to Get a Loan from U.S. Bank Branch?

      To apply for loans from U.S. Bank Branch, you can fill out the request form on their website or go and visit the store. You may have to go there with your vehicle when getting a title loan. Enter our website to get some important information about title loans.
    • 5. What to Do If I Could Not Repay My Loan?

      Failure to repay a loan can have a serious impact on your financial life. Make Contact with your lender when you fail to pay back the loan.
    • 2. How Can I Get to U.S. Bank Branch?

      You will find this company at 6460 NE Bothell Way, Kenmore, WA 98028, United States. Try out Maps apps to get directions to U.S. Bank Branch.
    • 4. Is U.S. Bank Branch an Agency or a Lender?

      U.S. Bank Branch is a Bank offering different ways to financial stress. Check out this page to get online personal loans for almost any purpose.
    • 6. Does U.S. Bank Branch Offer Loans for Bad Credit Ratings?

      Yes. You can expect to get loans with U.S. Bank Branch even with bad credit scores. It is also available to get installment loans for bad credit without good credit through our website. You can also find some useful info about installment loans through US Bad Credit Loans!