U.S. Bank Branch Duane St, Astoria
987 Duane St, Astoria, OR 97103, United States
https://locations.usbank.com/index/oregon/astoria/astoria-branch.html
- SaturdayClosed
- SundayClosed
- Monday9:30AM–4PM
- Tuesday9:30AM–4PM
- Wednesday9:30AM–4PM
- Thursday9:30AM–4PM
- Friday9:30AM–4PM
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Reviews
B
After 12 years of supporting US Bank and loving my experience and especially this branch I have found that it is time to leave. It is far too hard to get direct answers out if anyone and questions get passed around and never answered. I have asked a few times for management to call me so I can get direct answers but they never do. I had to make an appointment to pull MY money out which is a pain. I never wanted to be a credit union member but I guess it's time. Customer service is lost in big banks. I just never wanted to believe it.
Hi Bria, thank you for taking a moment to reach out. We're sorry to hear this is the decision you have made. We certainly wouldn't want you to leave without us trying to assist you first. Please send us an email with your phone number and reference #3678 to [email protected]/ Once we have your number we will be glad to contact you within 2 business days to further assist. We look forward to speaking with you. Kind regards, ^Kortnee
J
I’m so surprised to see the negative reviews of this U.S. Bank branch. I’ve always had excellent service here, and two weeks ago was no exception. I understand that doing all banking in the drive-thru can be frustrating and take longer than going inside. However, the staff is fantastic, and I appreciate the fact that they are taking extra precautions during this pandemic. Every employee that I’ve dealt with here is friendly, courteous and professional. Until the lobby is opened, be organized and ready to complete your transaction, and the drive-thru line will move much faster. And be nice to the staff, this is hard for them too.
A
I waited for 15mins in the drive through to be met with a irritated and condescending teller( with a BRUTAL 90's PERM) I asked multiple questions that she refused to answer and when I asked to speak to a manager, she told me that she was calling the police! Yes the police! When she came back she had the manager that very nicely and quickly answered my questions and I was gone in 60 seconds! Rediculous !!!!!! This happed on 11/13/2020 at 12:35
Hello Alexander, thank you for reaching out and for bringing this experience to our attention. The behavior you've described is incredibly concerning and we'd really like to speak with you about what happened. Please send us an email at [email protected] with your phone number and reference number 8624. Once we receive your number, one of us will give you a call within 2 business days. We hope you'll allow us this opportunity to assist. ^Caitlin
S
Just came in to cash a check. Excellent customer service from Jessica
J
I have $129k equity and applied for a heloc. After 6 weeks! They denied me. A HUGE waist of my time . Please bank somewhere else!!!
A
Not great service. They seem like they hate their job.
Good morning Allyson, thanks for taking the time to leave a review. I apologize that the service you receive at this location isn't good. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 3924 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather
J
How is this a vacation rental?
Personal loan Providers Nearby in Astoria
- Personal Loans
- Payday Loans
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FAQs
1. How to Contact U.S. Bank Branch?
You can call them at +1 503-325-3811 or enter their official site and fill out the request form.3. How Can I Apply for a Loan from U.S. Bank Branch?
To apply for loans from U.S. Bank Branch, you can fill out the request form on their website or go and visit the store. You may need to drive your car there when getting car title loans. Click here to get some important information about vehicle title loans.5. What Can I Do When I Am Unable to Repay My Loan?
Failing to repay a loan can have negative effect on your creditworthiness. Contact your lender if you have difficulty repaying the loan.
2. Where Is U.S. Bank Branch?
You will find the store at 987 Duane St, Astoria, OR 97103, United States. Use a Maps app to show routes to U.S. Bank Branch.4. Is U.S. Bank Branch an Agency or a Lender?
U.S. Bank Branch is a Bank helping you out of financial emergency. Browse this page to get low interest rate personal loans for financial emergency fund.6. Does U.S. Bank Branch Offer Loans for Bad Credit Ratings?
Yes. You can get loans with U.S. Bank Branch even with poor credit. It is also available to get installment loans regardless of your credit scores on this page. You can also obtain more details about personal installment loans via our website!