U.S. Bank Branch Riverfront Dr, North Little Rock

I’ve been in line behind one car for 7 minutes. Previously was ignored for several minutes while at the actual window. Was never greeted or anything. There are no other customers here.

EXTREMELY slow drive thru service! Averages about 10 minute wait per vehicle. And, they charge $7 to cash one of THEIR own checks if you don't have an account with them.

We waited 20 min for one car to finish in the drive thru once we got to the window the teller said it’s closed and they couldn’t help us even though we have been waiting. We leave and go around to the ATM. We look over and the car behind us changed lane and the same teller serviced him and not us. That is completely unacceptable.

Just came back to my motel after from the US Bank branch/ATM in North Little Rock. After looking at some of the reviews of this place I can understand that it is not just me who has problems with US Bank. The location is bad, awkward to drive in to and the access lanes are narrow as other people have commented. But also I saw there was one lane open for business/commercial and only two others for ordinary people. There was no chance to walk in and argue with a real person. One of the ordinary lanes was occupied by a car and the other by a big van. I figured I did not want to discuss my complicated issue through a tube system wherein I guess you are supposed to put your paperwork into a cylinder and send it through the tube to a person you cannot see. O.K. for making routine deposits to your account I guess but no good for trying to make someone understand what I want - which is to make US Bank stop stealing money from me. This bank had charged me bogus fees for a subscription service to Amazon that was cancelled months ago, and then they charged me late fees and punishment fees for refusing to pay on the c.c. that that they allegedly charged the Amazon payments to. All this while I was living in SE Asia so I could not get any attention from US Bank since they rarely answer their phone for foreign calls and then put you on hold until your phone time runs out and... and they ignored my Secret Messages for months and then when I used my US Bank c.c. to make plane reservations to leave there US Bank cancelled my c.c. so I had to cancel and re-book. All of this with out warning me they were going to retaliate in this way. Then I paid off the bogus charges to the c.c.and then i received a message from the bank claiming they had received my complaint and were in the process of ignoring it at the highest levels. Then they erased that c.c. and credited me with the $118.00 in dispute to a new card - which does not exist except in theory. So how am I supposed to explain all this nonsense to a person through a speaker and tube.? I had gone there expecting to be lied to and brushed off so I intended to close the account and have my government disability send to a new bank. So I have to go one with this fight by phone and internet now. Don't use US Bank. They are thieves and liars.

They have 3 drive through lanes open ,,but just 1 teller working, doesn't make any sense to me

This is the 3rd time I had a problem with this branch teller line. This last time the teller did deposit my full check to my account.I had to call the 1-800 to report my problem. I will not be visiting this branch again. Try to find another branch to visit.

The drive thru was haphazardly placed. Very narrow and dangerous.

Extremely slow service at the teller window. Only 1 teller available.