U.S. Bank Branch Sw Topeka Blvd, Topeka

Hello Kiana, thanks for sharing your feelings about the branch changes. We understand that changing the hours for our branches is a disruption for our customers. We are committed to making the transition as smooth as possible. As an essential service, we must strike the right balance between continuing to serve the banking needs of our customers, while supporting public health efforts and ensuring the safety of our employees. We observe all Federal Holidays and Monday was Columbus Day/Indigenous People’s Day. Keep in mind you are able to complete most banking transactions online, through the app and at the ATM. We appreciate your feedback. ^Larisa

Thank you for taking the time to share your feedback, Niecy. We understand the changes in operation are a disruption. We're trying to make the transition as smooth as possible. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Ryan

We apologize we’ve let you down, David. Please know it is never our intention to leave you feeling this way. We hope you were able to open your account. Keep in mind, you can also open an account online or by calling our Relationship Banking at 800.444.1244. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 5368. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa

Thank you for taking the time to share your feedback. We understand the changes in operation are a disruption. We're trying to make the transition as smooth as possible. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Ryan

Hello, Jenna. Thank you for giving us your review. We completely understand how long wait times can be frustrating. We would like the chance to talk with you further about your experience and help in any way we can. Please email your phone number and reference #8629 to us at [email protected] and we'll call you within 2 business day. Thank you. ^Rick