U.S. Bank Branch N 132nd St, Omaha

I do not recommend doing anything with this bank branch. They are not nice and do not care in helping people. The counter person told me that people were going on break leaving two people to help and was asked to come back later. Of course I was not going to come back since I was already there and needed it done. She made it seem like me walking in for help with my account was very inconvenient for her. She asked her manager to help me and her manager couldn’t help me with what I needed done as well. The workers here are not welcomed and do not want to help you in any way.

Keri has amazing customer service with a contagious genuine personality, thank you for having her!

Very poor management. No banking policies at all. On phone they tell you one thing and its different when you visit the branch. Its frustrating how they treat the customers. Wish I did not have to deal with them. Closing my account forever. I suggest people to do the same or you are certainly going to get very frustrated even to manage your own hard earned money with this bank.

I don't recommend openng a bank account here. I recently opened one and deposited my check on friday. It is Wednesday and I still have not received my money. People havw bikes to pay and need there money right away. I've never had this problem with my home town bank. They let me deposit my check and access ALL my money right away. I also missed out on Xmas shopping due to this.

This is the best US bank branch in the country. literally go out of my way to bank here. Cena and Kerry are both so helpful and always take time to help me with whatever odd request I may have.