U.S. Bank Branch Copper Hill Dr, Valencia

This bank has the best service in the universe! Allen, Kevin, Abby, and someone else who’s name I unfortunately don’t remember are all extremely professional and friendly. I am now considering to switch my bank accounts over to this bank because of their excellent service. They order me $2 bills and Pennies every Thursday! They know me by my name , and those pennies and $2 bills sure are nice! Also conveniently located inside of the Albertsons grocery store and I’ll make a stop here every Thursday to get groceries, my pennies and $2 dollar bills and eat at the delicious pho place next door. Like their hours as well - open until 6 pm on weekdays and until 4 pm on Saturdays!

They prefer to chat, they will ignore you even if they saw you already standing in line .

I like the long open hours they have verses regular banks not in market, works for me with my business not to mention the friendly staff. I never had an issue with them and one time I mis-counted my deposit cash and Kevin found I had extra money, that was very nice that they are more carful than I sometimes. I find the online bill pay and bank statement very easy to use and manage. Thumbs up for all the employees there, and thank you for a great service.

Can't say enough about Abby and her crew. Absolutely the best!

Complete joke ! Branch manager useless, with no concept of customer service.