U.S. Bank Branch F St, Eureka

Was falsely accused of fraud just yesterday,then addressed to go to another bank location when I signed up there with a new account with us bank just recently this month. Terrible customer service with two of the tellers I had to deal with. Planning to close my account asap!Don't need that kind of trouble, harrassment and disrespect from the workers to treat me differently than others. I wasn't even being difficult and just needed help. I felt discriminated and almost had a panic attack while they act like it didn't bother them a single bit. Thanks to the personal banker who was the only one to help assist my simple needs which I had to wait about 30 minutes at the bank in total because their atm didn't function right with transactions. Multiple customers had the same troubles and I was single handed picked out to be put in the waiting area and suggested to visit another bank location was a very upfront rude and unprofessional knowing I was a POC. Doesn't make me a easy target for your lack of or phoniness. I immediately felt less of a person and degraded;not looking forwarded to future businesses or further investments. Sorry but you didn't even apologize for the inconvenience you've caused me throughout my day. Bad business. No thank you.

Down to earth branch, great people. The managers work the teller line when it gets to long, amazing customer service.