U.S. Bank Branch Baptist Rd, Monument

This branch is amazing! I moved downtown and still drive up to this branch because of the OUTSTANDING customer service! They are kind, knowledgeable, informative and quick. I have my personal and business accounts here. If I have any issues, they get right to the bottom of it, with a smile.

I went in to get a roll of quarters, provided a $20 bill and got back $10 and a roll of quarters with little to no fuss. Fast & friendly service with a smile. Amazing.

I would like to express my gratitude for handling a delicate and potentially unpredictable situation with the utmost discretion and professionalism. The level of communication among the staff is commendable. I won't mention any names, but you know who you are ;) Thanks B. & B.!

Clean, Safe and all the questions answered very quickly. Staff is super helpful and positive every time.

We've been banking at this monument branch for over 18 years and every experience has been great. Very friendly and personable staff.

Rude, patronizing banker who was being political at work and made me feel afraid he was going to mess up my account because he had different political views. Gross.

I had a terrible experience at this bank trying to withdraw a guaranteed check they told me because the back wasn't signed in another state by someone who I had nothing to do with they couldn't process my funds even though the funds were guaranteed the bank manager told me it was at his discretion whether I got my money or not and he told me he didn't want to take the risk even though I've been a usbank member for over 4 years.

Quick and easy closing for a home equity loan to finish our basement.

Staff was very informative and helpful with my wife and I.