U.S. Bank Branch W 6th St, Rolla
500 W 6th St, Rolla, MO 65401
https://locations.usbank.com/index/missouri/rolla/rolla-6th-park-branch.html
- SaturdayClosed
- SundayClosed
- Monday9AM–1PM
- Tuesday9AM–1PM
- Wednesday9AM–1PM
- Thursday9AM–1PM
- Friday9AM–1PM
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Reviews
S
Worst bank in Missouri. Guaranteed to never ever get through the drive through. I just watched four people back out and leave. I'll bank on them going to another bank to open their accounts. Horrible experiences here!
H
Worst service possible! I received a phon call and was told to call back. Spent the last four hours calling only to get told the lady who called ME was on lunch! Still hasn’t called back and I STILL can’t get ahold of anyone! I HATE THIS BANK! I will be taking my business elsewhere
Good morning, Haley. Thanks for taking the time to leave a review. I apologize that you're having a hard time connecting with the person who initially reached out. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 0603 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather
D
Had to wait 50+ minutes in the drive thru while everyone around me got service. If you are such short staff just block a lane or two. If they had told me it would be a minute or two I would have understood, but they did nothing. I finally got service after about an hour of waiting.
We're sorry your recent experience was less than desirable, Dwight. Please know it is never our intention to take up more time than necessary to complete your banking tasks. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Larisa
J
Lobby is only open till 1 PM. So I went through the drive-through to do a wire transfer for a real estate deal. There they turned me away and said it’s by appointment only and would have to be tomorrow at earliest. It’s really puts a delay in any type of business dealings. Working towards driving customers away.
Hello Joseph thank you for taking the time to leave a review. We’d like the opportunity to review the situation on your behalf. Please send us an email at [email protected] with your phone number and reference number 3475. Once we receive your number, one of us will give you a call within 2 business days. We look forward to hearing from you. ^Chris
E
Awful customer service. Not only were they 43 minutes late for our scheduled appointment, no one greeted us or apologized, and the two staff members who were in their offices wouldn’t assist us as they had “upcoming” appointments. This isn’t the first lousy interactions we’ve encountered at this branch so we are moving our four accounts.
Hello Emily. We are sorry to see that there was a problem with your appointment. We would like an opportunity to speak with you and discuss your experience further. Please send us an email to [email protected] with your phone number and reference number 3507, and we will be happy to call you within 2 business days to assist. We look forward to hearing from you. Thank you. ^Ryan
K
On Saturday, I used ATM to deposit money, but the ATM broke down and did not return my money. All the phone calls to the bank were automatically answered, but my problem could not be solved. Now I have to wait until Monday to find the staff
Hello Kai, I'm sorry to hear of the ATM issue you experienced. To have this matter resolved, you will need to dispute the transaction. This can be done by calling Customer Service at 800.872.2657. Bankers are available 24/7 to help you file a dispute. I hope this helps! ^Kim
R
Worst customer service ever, by that I mean a complete lack of any customer service at all, literally! Can't even contact my branch office to complain!
Good morning, Rustin. Thanks for taking the time to leave a review. I apologize that the service you receive and experience at this location isn't good. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 0599 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather
z
Only one car line available every time I come with 45+ minute waits.
C
This place just makes up their own hours I guess. Twice now they have been closed on a Saturday with no sign posted or anything. A couple weeks ago they were closed Thursday-Friday and it wasn’t even a holiday. This is the only US bank in Phelps county and the branch is about to lose my business because of this bank.
Thank you for taking the time to leave us a review, Courtney. We'd like to address the concerns you voiced. Please send us an email with your phone number, and we'll give you a call. Our email address is [email protected]. Please also include your reference number: 9465. Once we receive your phone number, we'll give you a call within 2 business days. We look forward to hearing from you. ^Michael
D
There are some friendly folks there that seems glad to help. But however the whole expierence is lacking. I have a business account and a business credit card. They let my card expire and all the time I tried to call to get it renewed, I was transferred to corporate where I had to wait on the phone for over an hour listening to the worst nerve jangling music ever. There are other hiccups at this location that is less than professional.
Hello Danny, thank you for taking the time to share your recent experience with the local branch. Would you like to discuss your concerns further? If so, please email your phone number and reference #9584 to us at [email protected] and we'll call you within 2 business days. All the best, ^Kim
Personal loan Providers Nearby in Rolla
FAQs
1. How to Connect with U.S. Bank Branch?
You can get in touch with them at (573) 364-1677 or go to their homepage and fill out the online form.3. How to Get a Loan from U.S. Bank Branch?
To apply for loans from U.S. Bank Branch, you can fill out the online form on their website or pay a visit to their office. You are likely to go there with your car when getting title loans. Explore our site to obtain detailed information about title loans.5. What to Do If I Could Not Repay My Loan?
Missing payments on a loan will result in negative impact on your credit. Connect with your lender when you fail to pay back the loan.
2. What Is The Office Address of U.S. Bank Branch?
You can find the store at 500 W 6th St, Rolla, MO 65401. Try out Maps apps to get directions to U.S. Bank Branch.4. Is U.S. Bank Branch an Agency or a Lender?
U.S. Bank Branch is a Bank helping you solve your financial problems. Enter our website to get personal installment loans for almost any purpose.6. Does U.S. Bank Branch Offer Bad Credit Loans?
Yes. You can get loans with U.S. Bank Branch even with poor credit. It is also available to get online installment loans irrespective of your credit ratings on this page. You can also get more information about installment loans through us!