U.S. Bank Branch Edgewater Blvd, Foster City
999F Edgewater Blvd, Foster City, CA 94404, United States
https://locations.usbank.com/index/california/foster-city/foster-city-branch.html
- Saturday9AM–1PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–5PM
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Reviews
t
This isn't my home branch, but I had just gotten some loan docs notarized nearby and wanted to submit them to the bank ASAP. Moe could have easily sent me to my home branch, but he made it his mission to take care of my needs. I appreciate the imitative and customer service mindedness.
B
I have a business account here, my son has a student account and I was going to open another student account with my other son. Went on Saturday talked to Mohammed, made an appointment with Farzan for the following Tuesday. When I show up shortly before my 1:30 appt, Farzan is in a meeting. We are told to wait and someone else (Mohammed) will help me and my son. Waited 20 minutes then asked how much longer. After another 5 minutes of back and forth, Farzan said she would help me in 5 minutes, but oh, I have an appt at 2 pm, implying that I would have to wait after that or she could only help me for 5 minutes (what banker can open an account in 5 min?!) Yes, but I had an appt at 1:30. This is where things went from bad to worse. She started to argue with me about whether I had an appt, who made the appt, and why wasn’t it in the schedule. Hell if I know, it’s your scheduling and I wouldn’t be in this boat if it weren’t for the lousy customer service and attention to detail. Sadly this branch has gone downhill since Covid. I will continue to bank in Burlingame or another bank entirely.
Good morning, Brenda. Thank you for sharing. I apologize that the service you receive and experience at this location isn't good. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 4258 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather
F
I can't wait until someone answers the phone (12:56 pm.) When you all opened up, me and my partner paid ALL the money owed on the card (over draft). Then I said shut the account completely yet creditors start calling about it. It is over 10 years old, it was your stupid and under trained dummy that never did her job right. To shut any account in a bank, there needs to be a $0 balance to close the account. So how is it I owe you money? Yeah, someone is full of it, and it is you. Wanna contest that. The $0 balance thing was someone that works there's words. So what is your excuse? I have an ex who is an attorney, and trust me, even without him I could handle this! Bring the person who paid it and was woth me as we BOTH stood, paid, and he heard me say to close it. She "supposedly " closed it! Yet..... she took my money and didn't do her job. Mind you that bank was still new. Anyways it was over 10 years ago, so.... I'll be nice.
Hello, FJ. Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling 1.800.USBANKS to speak with a customer care representative about your recent experience. Kind regards, The U.S. Bank Social Media Team
E
US Bank does not honor the contractual agreements that were promised when setting up new accounts. I would not recommend to anyone.
M
Every time I come to this branch, there are about 3 people there, but only 1 actually assisting people. I always have to wait in a line and it’s really frustrating.
Thank you for taking the time to review your visit with us, Michelle. We understand how it can be frustrating to wait in line while there appears to be other employees available to assist. Your time is important to us, and we want to be sure we are operating as efficiently as possible. Please send us an email to [email protected] with your phone number and reference number 4949, and we will be happy to call you within 1 business day to assist. We look forward to hearing from you. Thank you. ^Ryan
j
They advwrtise Western Union but you have to be a bank customer 🤨
Hi Jade, thank you for taking the time to share your experience with us. There are certain services that we only provide to customers, but I can understand how that would be frustrating when you’ve already made the trip to our location. I apologize that we weren’t able to complete the transaction for you. We appreciate your feedback, and will take it into consideration when reviewing branch policies. Thank you. ^Jessica
N
Poor follow through and unprofessional branch manager. Do not do business at this branch.
I certainly understand your frustration Nathan. I apologize that this has been your experience. We strive to provide great customer service and are sorry that we failed you. We never want our customers to feel they can’t do business with us. If you’d like to discuss the situation further, please send us an email to [email protected] detailing the experience you had. In your email, please include your phone number and reference number 4559. We'll give you a call within one business day. Look forward to hearing from you. ^Heather
S
Always wonderful Here and the staff is wonderful too!
Personal loan Providers Nearby in Foster City
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FAQs
1. How Can I Get Related With U.S. Bank Branch?
In order to get related with them for loans, you can making a call by +1 650-574-4034, or you can direclty select loans online. If you need any loans like personal loans, you can hit here, which will be more convenient.3. How Can I Take Out a Loan at U.S. Bank Branch?
The most efficient way is to fill in an online application form. For your need of payday advance loans from the Internet, simply look at our website to learn more about detailed information.5. What To Do If I Cannot Pay Back My Loan?
The best way is to negotiate with your lender at first and deal with the issues for both parties.
2. How Can I Find U.S. Bank Branch?
U.S. Bank Branch is located at 999F Edgewater Blvd, Foster City, CA 94404, United States. If you wan to visit them by yourself, you may use the map to find out a way to get there.4. Is U.S. Bank Branch an Agency? Or a Lender?
U.S. Bank Branch is a Bank. Or you can directly find CocoLoan, which is a lending agency, can help you establish connections with 100+ lenders to get various loans like installment loans for bad credit, view this page to find out more.6. Can U.S. Bank Branch Provide Online Title Loans?
Sure. You can get online title loans by hitting here.