TwinStar Credit Union Yelm Safeway E Yelm Ave, Yelm

I went in today after a horrifying experience at my CU. I was stressed out and only had a short time during my lunch hour. I walked out with debit cards, checks and online set up in 15 minutes. Sariah was so friendly and ready to help me. Why did I not move across the parking lot sooner. Thank you for getting me back up and running quickly. I look forward to doing my business here.

Very rare to be blessed by a happy customer service rep here. I always feel like I'm inconveniencing the tellers. It's so disheartening that I started making my deposits over a year ago through the atm right next to the bank itself because dealing with them was, I try once every couple months to deal with a teller and always regret it.

Have received fast, friendly service every time I have gone into the cu.

Always friendly and helpful! Personable and great customer assistance. I always prefer going to this branch.

this branch always goes above and beyond and on the rare occasion there is an issue its solved with utmost professionalism and speed.

Very rude people, had wife go buy to make car payment and Tammy was very rude and refused payment because she’s not on the loan. I’m done with them not the first time. Time to find a new one

Deserves zero stars. Rudest people I've met in my life.

Customer service is the best I've ever had from a bank.