Trustco Bank Woods Bridge Rd, Katonah

This bank’s idea of a marketing strategy is to plaster fliers on car windshields in nearby parking lots. Irritating potential customers isn’t smart business or professional practice for a financial institution.

Top class. Possibly the friendliest bank I’ve ever visited. You just don’t get this level of personal touch on regular national chain banks. Great group of people. 2020 update - lowering from 5 stars to 3 stars due to a pretty awful experience with one of the bank managers - Patrick Boatey. Zero bedside manner, aggressive and unfriendly approach. Unfortunately spoiled my experience and I no longer bank with Trustco. The people make the experience and this place is now worse for it I'm sorry to say.

14 days ago I spent over an hour to open a business checking account. At that time I was told that the bank would have to order bags for night deposits. I have deposited more than $10,000, which I am not able to access or pay bills. After several phone calls, text and emails (many of which were not anawered) the account was finally opened, but I was not approved for online banking for another two days and the overnight deposit bags still are not available. Customer service did not offer an explanation or anapology but told me I could go to the branch and get my money back. I regret that I did not do that.

They're the best bank. They make everything so easy and have the best customer service!!! They always keep an eye out for you and call if they see anything out of the ordinary going on with your accounts.

What a great place to bank. I never got service like I did . It was a pleasure doing business with everyone at this branch. Kudos to all peter martinez

Best bank around! Extremely helpful and their customer service is above and beyond!