Trustco Bank Mohawk Ave, Scotia

The staff there have always been helpful and pleasant to deal with. It helps that they are usually ready with my information because I normally am not prepared and I don't want to inconvenience the other customers. A nice feeling to bank with people that understand and are familiar with your situation.

Nice friendly, professional people, who greet you by your first name - when you come into the bank. Beautiful conversion of an old house- into a bank vs. destroying the house and building a commercial type of building. Our twins get a $5. Certificate to put into their savings account each year on their birthdays! Trustco is a nice, sound business that doesn't sell out to another bigger bank- like almost every other bank in the area has.

I like this trustco bank here in Scotia, because it is within walking distance from my Apartment.

Things are a lot better here now. Much more customer focused. I felt it only right to create a new review that reflected that.

The ladies at this branch are always a super pleasure to deal with. They make banking at their branch swift and troublesome free. Thank you girls

If I could give a zero, I would. Incompetent doesn't begin to describe this place.

This Bank customer service is very poor