Truist Sw 40th St, Miami

BB&t used to be a great Bank now it's all gone downhill I'm at the Bird road branch there are four drive-thrus but only two are open I've been here an hour already and there's nine cars waiting. I just don't get what's going on. And the Flagler branch is even worse people take your money and your business somewhere else this is ridiculous.

BB&T used to be a good bank but they have fallen off quite a bit lately. I understand that the pandemic has been difficult for most but it doesn't justify bad customer service, no response to inquiry & constant equipment malfunction.

I spent 53 minutes at this branch. What i needed? A cash advance and a deposit.

I’ve been waiting for more than an hour, and only one persons, is taking people, worst service

A disaster. ATMs and banks close, and do not notify the public. There is no way to communicate with them. The website is not updated.😡

Horrible in between and there was NOBODYEEEEEEE in his job position! In an office a single worker and talking on his cell phone with his family isolate me to wait until I left! No one is taking care of me! They should close that branch! Because of the malfunction it has and to top it off, the outside ATMs none of it works!

That branch is very bad. Your ATM is never running and your Drive Trog ... always opens late. They should close.

They did not give me the good afternoon pq that I am of color it seems to me that they treated me with difference and bad form and at 3 and 57 he told me that he was going to have lunch