Truist Se Us Hwy, Crystal River

This is an older bank. Overall, the staff are nice, but the age of the building definitely shows. A bit higher fees as well. That is I've of the problems i have with SunTrust. They will charge you for everything. The wait time is not to bad for help, so that is a plus for this location.

I attempted yesterday to withdrawl money from their ATM. There was no cash in machine. Today I go back and its temporarily unavailable. Ive never had so many issues of inconvenience than this bank! Thats just a couple issues....if you can bank elsewhere...go!

I am a victim of Domestic violence. My abuser/husband took out his retirement and other job money. And SunTrust let me know at THE END of the day. Thus the automatic payments and my responsibility of all the bill's were punished by numerous fees by this bank. They only care that they make money, not that I get a small disability check. One check payment resulted in about seven overdraft charges that other banks would have refunded. I have experienced this previously with another bank (Dollar Bank in Ohio)on my abusers behalf. Beware of this bank, SunTrust. . You are not important being a victim. You are only a cash cow. It is not easy for me to change banks as the Railroad Retirement took my money from Social security disability to pay my checks to me. They also know my son was murdered a few months ago. I am flabbergasted at this banks uncompassionate greed. That's what I get for seven years of responsible paying of payments. Go to another bank!!!!

I’ve never written a review for anything before but the customer service at this branch is god awful

I have no problems with this bank and everyone is friendly!

They are very friendly and know you by name its great atmosphere

Fast service. Tellers are always polite!!

Service was slow. The lady who serviced me was impolite.

Will try not to go to this location again