Truist N Main St, Doylestown

Pulled into the parking lot to meet someone and go into the bank together. I get off of my car and walk to look for them and a supposed employee immediately screams at me saying this is bank parking only. I say I’m looking for someone and she starts going off saying I was walking away while I’m on the phone trying to find my friend. Out of the whole parking lot, I was the only person singled out and also was the only person of a different skin tone. She continues about how she’s going to call parking authority and I reply to go ahead, I was literally waiting for someone before going in. She then proceeds to escalate saying she’s going to call the cops and starts to record me and my car. I have never been so discriminated against in my life and by an employee. Came here to post this and surprise, other reviews clearly discuss the same discrimination as well.

By every measure, the worst bank I (and many others who used to bank at this location) have ever gotten stuck with after a merger, in this case with National Penn. It must also be a lousy place to work because the staff seems depressed or disinterested or careless. Aggressive fees for overdrafts that were caused by the bank's sketchy deposit-hold rules, mistakes, lack of tellers, wonky online integration with Quickbooks, "part-time" branch managers who are never there when you need them, don't call back, and don't even acknowledge emails... . Those are just some of the problems I know about. I can't think of a single good reason to have any accounts with BB&T, so I have moved two business and two personal accounts elsewhere.

Barbara Peacher is the worst branch manager of them all at BB&T. I hate to say it but discrimination is what makes the whole company like bad.

What Foster said... Ditto... I plan to move my accounts at my earliest convenience.