Truist Palm Bay Rd, Melbourne

only good experiences here... Best customer service I ever had at a bank! Eric is an awesome banker - helped us with many things, including mortgage...

Husband and I have a joint account at SunTrust. He added me in May when we got married and had checks made out to both of us. I was told I could come by at a later date to update my last name since my ID was still in my maiden. Well fast forward to now when I finally have time. I go to this branch to make a deposit and change my name. First I make the deposit and the teller is fully aware of that I'm updating my last name. I have to wait to speak with one of the banker people to do this and there's a wait of 3 others. When they finally get to me the guy tells me my husband has to be here to update my name since it's a joint account. He even had the nerve to tell me he overheard my conversation with the teller. IF YOU KNEW I WAS HERE ALONE AND WHAT I WANTED TO DO WHY MAKE ME WAIT AND WASTE MY TIME. also the other branch on 192 specifically told me I wouldn't need my husband there when I asked because we work opposite schedules and I knew it would be near impossible to get us in to a bank together for a while. Thanks SunTrust for wasting my time. Also...its stupid to require this on a joint account for a husband and wife. I can see if it's not married people but seriously. This branch specifically is messed up.

I opened an account with Jodi and she has gone above and beyond to meet all my banking needs. She's fabulous and I couldn't be happier with my choice to bank here.

Been going to this branch for about 10 years now and have never had a bad experience here. The crew here work together well and are quite helpful, friendly and personable.

The Good People that work at this branch are some the most friendly, caring bankers you could ever ask for!!!